Remote Surgical Tech Service Operations Manager

Bausch + Lomb; Trenton (NJ); Remote; USD 132,000 - 152,000; Full time

Job summary

Bausch + Lomb is seeking a Technical Service Operation Center Manager (Surgical) in Bridgewater, NJ. This role oversees evaluation of returned ophthalmic equipment, coordinates repairs, and leads training for the department. It offers remote work flexibility within the U.S.

with travel up to ~95% for on-site installations and service across the country. U.S.-based applicants may be eligible for incentives and a benefits package; sponsorship is not provided.

Responsibilities

• Conduct or oversee product evaluation of returned equipment.
• Assess equipment repair needs.
• Determine department training requirements and conduct and/or delegate training.
• Plan, conduct and oversee technical phone support activities.
• Determine workflow and labor rate.
• Set and oversee work schedules.

Job description

Bausch + Lomb is seeking a Technical Service Operation Center Manager (Surgical) in Bridgewater, NJ. This role oversees evaluation of returned ophthalmic equipment, coordinates repairs, and leads training for the department. It offers remote work flexibility within the U.S.

with travel up to ~95% for on-site installations and service across the country. U.S.-based applicants may be eligible for incentives and a benefits package; sponsorship is not provided.