Technical Service Engineer (Southeast)

Avient Corporation; Atlanta (GA); Remote; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dedicated professional to optimize customer processes and enhance the use of innovative materials solutions. This role involves educating customers on product applications, developing testing plans, and troubleshooting issues to ensure satisfaction. If you have a passion for problem-solving and a background in chemical engineering, this is your chance to join a dynamic team focused on sustainability and innovation. Your expertise will contribute significantly to transforming possibilities into realities in a rapidly evolving market.

Qualifications

• 3+ years of relevant experience in customer process optimization.
• Ability to operate with minimal direction.

Responsibilities

• Optimize customer processes and conditions using Avient materials.
• Develop testing plans and communicate results effectively.
• Troubleshoot and resolve customer complaints.

Skills

Data Analysis

Tooling Design

Flow Modeling

Customer Education

Problem Solving

Education

Bachelor's in Chemical Engineering

Job description

About Us

Our purpose at Avient Corporation is to be an innovator of materials solutions that help our customers succeed, while enabling a sustainable world.
Innovation goes far beyond materials science; it's powered by the passion, creativity, and diverse expertise of 9,000 professionals worldwide. Whether you're a finance wizard, a tech enthusiast, an operational powerhouse, an HR changemaker, or a trailblazer in materials development, you'll find your place at Avient.
Join our global team and help shape the future with sustainable solutions that transform possibilities into realities. Your unique perspective could be the key to our next breakthrough!

Job Summary

Responsible for optimizing customer processes and conditions while providing education to external customers on how to run Avient materials. Tooling design and flow modeling. Troubleshoot issues that are raised by the customer. May be accountable for or participate in the resolution of customer complaints. May be responsible for developing a new application or product launch testing plan and procedure, data analysis, and communication of results. Requires three plus years direct, relevant experience with the ability to operate with little to no direction.

Essential Functions

• Participate in development of new application, product launch testing plan, data analysis, and/or communication of results.


• Identify technical specifications required for established Avient customers.


• Documentation and preparation of product specifications incorporating Avient products and services into customer applications.


• Participates in resolution of customer complaints/issues. #LI-CB1, #LI-Remote

Education and Experience

• Bachelors-Chemi Engineering or Equivalent Experience

Avient Leadership Behaviors

We believe that all of our global employees are leaders and that the six most important behaviors for driving our strategy and culture are the same no matter if an employee is a leader of self, a leader of others, or a leader of the business.

By playing to win, acting customer centric, driving innovation and profitable growth, collaborating seamlessly across Avient, and motivating and inspiring and developing others and yourself you will accelerate your ability to achieve Avient's strategic goals, to meet our customer needs, and to accomplish your career goals.

At Avient, we believe a wide variety of thoughts, ideas and backgrounds gives us the creativity to be successful in a rapidly changing world. In support of this, we stress equality of opportunity for all qualified individuals in accordance with applicable laws. Decisions on hiring, promotion, development, compensation or advancement are based solely on a person's qualifications, abilities, experience and performance.

Avient is an equal opportunity employer. We maintain a policy of non-discrimination in providing equal employment to all qualified employees and candidates regardless of race, sex, sexual orientation, gender identity, age, color, religion, national origin, disability, genetic information, protected veteran's status, or other legally protected classification in accordance with applicable federal, state and local law. If you need an accommodation because of a disability to complete an online application, please contact the Avient HR Team by emailing, [e-mail].