Technical Service Engineer (Southeast)

Avient Corporation; Jacksonville (FL); Remote; USD 60,000 - 100,000; Full time

Job summary

An established industry player seeks a dedicated professional to optimize customer processes and provide education on materials solutions. This role involves developing testing plans, analyzing data, and resolving customer complaints. Join a global team that values innovation and diverse expertise, and contribute to sustainable solutions that transform possibilities into realities. Your unique perspective could lead to the next breakthrough in materials science. If you're passionate about making a difference and driving customer success, this opportunity is for you.

Qualifications

• 3+ years of relevant experience with minimal supervision.
• Experience in optimizing customer processes and troubleshooting.

Responsibilities

• Develop new application and product launch testing plans.
• Document product specifications and assist in customer issue resolution.

Skills

Data Analysis

Customer Service

Tooling Design

Flow Modeling

Education

Bachelor's Degree in Chemical Engineering

Job description

This job posting isn't available in all website languages.

Our purpose at Avient Corporation is to be an innovator of materials solutions that help our customers succeed, while enabling a sustainable world.

Innovation goes far beyond materials science; it’s powered by the passion, creativity, and diverse expertise of 9,000 professionals worldwide. Whether you’re a finance wizard, a tech enthusiast, an operational powerhouse, an HR changemaker, or a trailblazer in materials development, you’ll find your place at Avient.

Join our global team and help shape the future with sustainable solutions that transform possibilities into realities. Your unique perspective could be the key to our next breakthrough!

Job Summary

Responsible for optimizing customer processes and conditions while providing education to external customers on how to run Avient materials. Includes tooling design and flow modeling. Troubleshoot issues raised by customers. May be accountable for or participate in resolving customer complaints. May develop new application or product launch testing plans, analyze data, and communicate results. Requires three or more years of relevant experience with minimal supervision.

Essential Functions

• Participate in developing new application and product launch testing plans, data analysis, and communication of results.
• Identify technical specifications required for established Avient customers.
• Document and prepare product specifications, integrating Avient products and services into customer applications.
• Assist in resolving customer complaints/issues. #LI-CB1, #LI-Remote

Education and Experience

• Bachelor's degree in Chemical Engineering or equivalent experience.

We believe all our global employees are leaders. The six key behaviors driving our strategy and culture are consistent across roles: playing to win, acting customer-centric, driving innovation and profitable growth, seamless collaboration, motivating, inspiring, and developing others.

By embodying these behaviors, you will help us achieve strategic goals, meet customer needs, and advance your career.

At Avient, we value diverse thoughts, ideas, and backgrounds, which foster success in a rapidly changing world. We provide equal employment opportunities to all qualified individuals, regardless of race, sex, sexual orientation, gender identity, age, color, religion, national origin, disability, genetic information, veteran status, or other protected classifications, in accordance with applicable laws. For disability accommodations during the application process, contact [e-mail].

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