Technical Service Engineer (HYBRID TELEWORK)

Lockheed Martin; Milwaukee (WI); On-site; USD 60,000 - 111,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Flexible work arrangements

401(k) match

Job summary

Lockheed Martin seeks a qualified candidate to act as a technical liaison, supporting and deploying capability developments for Lockheed Martin products worldwide. You will provide technical support and act as the voice of the customer during design, then train and deploy products after delivery at customer sites.

Primary responsibilities include advising on installation and configuration, resolving issues, and modifying products to fit customer needs. Travel to customer sites may be required.

Qualifications

• Excellent oral/written communication skills.
• Experience providing technical support to customers.
• Ability to train customers and deploy product updates.

Responsibilities

• Provide technical advice and guidance on installation and configuration of company products.
• Troubleshoot and resolve technical problems at the customer site.
• Deliver training to customers and support deployment of products.

Skills

Communication

Microsoft Office

Customer support

Technical liaison

Tools

Microsoft Office Suite

CRM systems

Job description

WHO WE ARE

Standard Job Description
WHO WE ARE
Lockheed Martin: An Award-Winning Place to Work
Who You Are
The qualified candidate will act as a technical liaison to support and deploy capability developments for Lockheed Martin Products around the globe. Provide technical support and expertise as the voice of the customer during the design phase while providing appropriate training and deployment of the products during and after delivery. Resolve technical problems as required at the customer site
Primary Responsibilities: Provides technical advice and guidance on installation, adaptation, configuration or enhancement of company technical products, programs and systems. Provides expertise for resolving technical problems, troubleshoots product and modifies product to customer requirements. Provides training to customers. Work may be done at customer site. Includes software systems and programs designed for customers (corporate and individual) and government entities.WHY JOIN US
Your Health, Your Wealth, Your Life
As an employee at Lockheed Martin, your health and well being are paramount. From medical insurance, to legal help and tuition reimbursement, we provide benefits to improve your life. Come check out all of the amazing benefits Lockheed Martin has to offer.Basic Qualifications
Learn more about Lockheed Martin's comprehensive benefits package
Excellent oral/written communication skills
Proficient with Microsoft Office Suite
Experience with aircraft component repair and overhaul
Desired Skills
Familiarity with Tooling and Test Equipment used in support of aircraft depot operations and/or component overhaul and repair
Experience interacting with foreign customers
Pay Information
Full-Time Salary Range: $59900.00 - $111300.00
At Lockheed Martin, we know mission success starts with taking care of our people. Our Total Rewards program is designed to attract top talent, support your well-being, and help you grow—both professionally and personally.
The salary range for this position is as listed on the requisition. Please note that the salary information listed is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market(work location) and business considerations when extending an offer.Benefits offered: Medical, Dental, Vision, Flexible work arrangements and schedules (e.g., 4x10), 401(k) match, Paid time off, Holidays, Parental Leave, EAP, Flexible Spending Accounts, Education Assistance, Life Insurance, Short-Term Disability, and Long-Term Disability.

• Annual short-term and/or long-term incentive compensation programs may be offered depending on the position. Payments under these annual programs are not guaranteed and can vary from year to year and are tied to a range of performance metrics.
• For (Washington state applicants only) Non-represented full-time employees: accrue at least 10 hours per month of Paid Time Off (PTO) to be used for incidental absences and other reasons; receive at least 90 hours for holidays. Represented full time employees accrue 6.67 hours of Vacation per month; accrue up to 52 hours of sick leave annually; receive at least 96 hours for holidays. PTO, Vacation, sick leave, and holiday hours are prorated based on start date during the calendar year.