Technical Sales Support Specialist

Eastern Industrial Supplies, Inc.; Virginia (MN); On-site; USD 42,000 - 60,000; Full time

Job summary

Eastern Industrial Supplies, Inc. is seeking a sales support professional to coordinate order pipelines, quotes, and vendor communications. You will help convert quotes to POs and ensure accurate documentation across the team.

The role emphasizes providing basic product information, entering quotations and orders, and coordinating delivery timelines with customers and internal teams to ensure a smooth experience.

Qualifications

• Experience in sales support or a similar role.
• Ability to gather and communicate product information to customers.
• Strong organizational skills to manage quotes, orders, and vendor docs.

Responsibilities

• Track shipping information, expedite POs, and prepare standard vendor quotes.
• Maintain a standardized folder system for quote-to-PO conversions with SO numbers.
• Log tasks and RFQs in Spiro.ai and coordinate cross-functionally for timely delivery.
• Enter quotations and orders into core operating systems and update customer files.

Skills

Customer service

Order processing

Vendor communication

Technical product knowledge

Tools

Spiro.ai

CRM/ERP systems

Job description

Eastern Industrial Supplies, Inc. is seeking a sales support professional to coordinate order pipelines, quotes, and vendor communications. You will help convert quotes to POs and ensure accurate documentation across the team.

The role emphasizes providing basic product information, entering quotations and orders, and coordinating delivery timelines with customers and internal teams to ensure a smooth experience.