Technical Sales Specialist

re-zoo-me; Newark, Northern (NJ, KY); Hybrid; USD 90,000 - 130,000; Full time

Job summary

re-zoo-me is seeking a Technical Sales Specialist to serve as the key technical expert for a broad portfolio of cloud solutions. The role focuses on pre-sales consulting, delivering demos, and tailoring proposals to customer needs.

Ideal candidates have 3+ years in pre-sales, strong cloud tech knowledge (SaaS/PaaS/IaaS), and proficient English; Chinese is a plus. The position requires collaboration with sales teams to secure new business and optimize pricing and deployment plans.

Qualifications

• Minimum 3 years of experience in pre-sales or technical consulting with customer-facing approach.
• Strong familiarity with technology cloud portfolio, IT hardware or engineering/manufacturing.
• Excellent command of English; Chinese language proficiency will be a plus.
• In-depth knowledge of cloud technologies including SaaS, PaaS, IaaS and security.

Responsibilities

• Act as key technical expert and prepare technical insights and scenarios by developing proposals.
• Secure new customer wins by presenting open-source software value propositions aligned to customer needs.
• Attend customer meetings and deliver product demos in person or via video conference.
• Provide technical expertise to support aggressive selling goals and address customer pain points.
• Demonstrate solution selling and proactive customer communications.
• Identify customer needs and develop intermediate-range strategies to meet them.
• Advise and support customers and sales teams on technical aspects of products and services.
• Confirm implementation requirements and pricing to forecast costs.

Skills

Pre-sales experience

Technical consulting

Cloud technologies

English proficiency

Chinese language

Education

Bachelor’s Degree

Tools

Salesforce

Microsoft Office

Google Workspace

Oracle tools

Job description

Technical Sales Specialist

The Technical Sales Specialist is the key technical expert responsible for providing in-depth technical consulting for sales opportunities across a broad portfolio of moderate to highly complex technology cloud solution products.

Job description

• Act as the key technical expert and accountable for preparing technical insights and key scenarios by developing proposals for customer-identified solutions.
• Secure new customer wins through presenting the open-source software value propositions and differentiation aligning to customers’ needs/ IT initiatives.
• Attend customer meetings, conduct technical sales presentations, and deliver product/service demonstrations in person and/or via video conference meeting.
• Provide technical expertise in support of achieving aggressive selling goals, including recommendations that address customer pain points.
• Demonstrate proficient solution selling abilities and effective, proactive customer/client communications.
• Identify and analyze customer/client needs and develop intermediate-range strategies on how to competitively meet those needs.
• Advise and support customers and sales teams on technical aspects of products and services, adhering to customer's needs and goals.
• Confirm customer's implementation requirements and pricing calculations as required, so that the customer receives an accurate projection of anticipated costs in new services sought.
• Identify areas to help streamline and improve sales processes including improvements recommendation to management, develop and execute thorough training.
• Act as a customer advocate for pre-sales and post-sales activities, providing a consultative support, consistent follow-up on opportunities or inquiries.
• Manage external competitive pressures and effectively handle objections to help retain customers.
• Work with multiple stakeholders, building effective relationships with decision-makers at all levels

Requirements:

• Bachelor’s Degree is preferred.
• Minimum 3 years of experience in pre-sales or technical consulting role with customer-facing approach.
• Strong with familiarity in technology cloud business portfolio, IT hardware or engineering/ manufacturing
• Excellent command of both English language; Chinese language proficiency will be a plus.
• Strong product knowledge in technology cloud business including but not limited to hybrid cloud, SaaS, PaaS, IaaS technologies, security technologies.
• Consultative capability to influence customers in an interactive approach with demonstrated ability to extract hidden or unrealized requirements from customer.
• Problem solver and able to identify pain points and share best practices in open-source software management.
• Demonstrated ability to focus and manage ambiguous customer needs into specific, deliverable requirements.
• Customer-focused mindset with a commitment to delivering exceptional service and support on time.
• Advanced written and verbal communication skills - proactive communication style ensuring timely status of projects
• Excellent knowledge of CRM such as Microsoft Office, Google Workspace, Salesforce, Oracle tools and/or programs.

Other information:

• 5 days' work week (Monday - Friday)
• Address: 80 Pasir Panjang Rd, #15-83/84 Mapletree Business City II, Singapore 117372
• Permanent position

Privacy and Information security

• Adhere security requirements in the process.
• Protect the privacy of personal information.

All shortlisted candidates will be contacted.