Technical Sales Lead – Tiles & Engobes (Hybrid)

Sibelco Asia Pte Ltd

Town of Italy (NY)

On-site

USD 68,508 - 102,762

Full time

14 days+

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Job summary

Sibelco is seeking a Technical Sales Manager for Tiles & Engobes to be based in Maranello, Italy. You will be the technical reference for tile, engobe and glaze customers, supporting trials on site and collaborating with internal teams to drive growth.

The role requires fluency in English, a science degree, and experience in a technical, customer-facing position within ceramics or related fields. Expect extensive travel across Europe and a hybrid work setup in Italy.

Qualifications

Bachelor’s degree in Chemistry, Materials Science, or a related field.
Experience in a technical customer-facing role in ceramics, tiles, industrial minerals or similar industries.
Strong understanding of product performance, quality and problem-solving methodologies.
Ability to analyze customer issues and support root cause analysis.
Fluency in English is required.

Responsibilities

Lead investigations and root cause analysis for customer complaints.
Monitor product and plant quality trends and support deviations resolution with Operations.
Build strong relationships with customer technical and production teams.
Support product trials and gather feedback for improvements.
Collaborate across Sales, Operations, Technical & Innovation and Supply Chain.