A leading technology company based in Washington, D.C., is seeking a skilled support engineer to drive territory growth through providing advanced technical support. Responsibilities include training, troubleshooting, and relationship management with distributors. Candidates should possess a bachelor's degree in a technical field and have 3-5 years of experience in Technical Support or Engineering. The position offers a competitive salary and comprehensive benefits.
Qualifications
3-5+ years in Technical Support, Engineering, or QA.
Proficient in Microsoft Office Products to include Outlook, Word, Excel, Power Pivot, and PowerPoint.
Ability to conduct basic technical training seminars on electronic products.
Responsibilities
Provide training and technical support for distribution sales and service.
Facilitate resolution of complaints regarding equipment.
Manage territory sales and financial reporting.
Skills
Mechanical aptitude
Electrical aptitude
Software troubleshooting
Customer service skills
Communication skills
Education
Bachelor's degree in technical field
BS/BA in Engineering, Electronic Systems, or Computer Science
Tools
Microsoft Office
Job description
A leading technology company based in Washington, D.C., is seeking a skilled support engineer to drive territory growth through providing advanced technical support. Responsibilities include training, troubleshooting, and relationship management with distributors. Candidates should possess a bachelor's degree in a technical field and have 3-5 years of experience in Technical Support or Engineering. The position offers a competitive salary and comprehensive benefits.