Technical Sales Engineer - Networking & Security

Fortinet, Inc.; Miami (FL); On-site; USD 90,000 - 130,000; Full time

Job summary

Fortinet, Inc. in Miami is seeking a Systems Engineer to work with a Named Account Manager in a defined territory. The role focuses on supporting the sales organization in all technical matters related to pre-sales, sales calls, and post-sales.

You will qualify leads, be the main technical resource on calls, discuss features, integration, and security solutions, and lead post-sales technical responses with the support teams to resolve complex issues for identified accounts.

Qualifications

• 5–8 years experience in technical/pre-sales support as a sales or systems engineer.
• 5–7 years experience in LAN/WAN/Internet services administration.
• Proven understanding of DNS and NFS, SMTP, HTTP, TCP/IP.

Responsibilities

• Pre-sales: assist in qualifying sales leads from a technical standpoint.
• Sales calls: main technical resource on calls and educate customer/partner on features, specs and functionality.
• Post-sales: lead technical contact for identified accounts and coordinate with support and engineering to resolve issues.
• Assist identified customers with post-sales training.

Skills

Pre-sales experience

LAN/WAN administration

DNS/NFS/SMTP/HTTP/TCPIP

Routing & Switching

Security protocols

Presentation skills

Education

Bachelor's degree or equivalent

Graduate degree favorable

Job description

Fortinet, Inc. in Miami is seeking a Systems Engineer to work with a Named Account Manager in a defined territory. The role focuses on supporting the sales organization in all technical matters related to pre-sales, sales calls, and post-sales.

You will qualify leads, be the main technical resource on calls, discuss features, integration, and security solutions, and lead post-sales technical responses with the support teams to resolve complex issues for identified accounts.