Senior Systems Engineer - Pre & Post-Sales (SLED)

Fortinet; Miami (FL); On-site; USD 90,000 - 130,000; Full time

Job summary

Fortinet in Miami seeks a Systems Engineer to partner with a Named Account Manager in a defined territory. The role focuses on supporting the sales organization in pre-sales, sales calls, and post-sales across technical matters.

You will be the primary technical resource on calls, qualify leads, handle post-sales inquiries, and collaborate with the support and engineering teams to resolve complex issues. A strong background in networking and security is required.

Qualifications

• 5–8 years of experience in technical/pre-sales support as a sales or systems engineer
• 5–7 years of experience in LAN/WAN/Internet services administration
• Proven understanding of DNS and NFS, SMTP, HTTP, TCP/IP
• Knowledge of Routing, Switching, VPN, LAN, WAN, Network Security, Intrusion Detection, and Anti Virus
• Solid understanding of the following technologies and protocols: RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, 3DES
• Experience with encryption and authentication technologies required
• Exceptional presentation skills

Responsibilities

• Pre-sales - assist in qualifying sales leads from a technical standpoint.
• Sales calls - be the main technical resource on sales calls and educate the customer and partner on issues ranging from features, specifications and functionality to integration.
• Conversant with networking applications and solutions.
• Post-sales - be the lead technical contact for identified accounts for technical issues and will work closely with the technical support team and engineering to answer, elevate and resolve customer's technical issues.
• Provide assistance to identified customers with post-sales training.

Skills

Pre-sales

Networking

DNS/NFS/SMTP

HTTP/TCP-IP

Routing/ Switching

VPN/ LAN/WAN

Network Security

IDS/ Antivirus

Encryption/Authentication

Presentation skills

Education

Bachelor's Degree or equivalent experience

Job description

Fortinet in Miami seeks a Systems Engineer to partner with a Named Account Manager in a defined territory. The role focuses on supporting the sales organization in pre-sales, sales calls, and post-sales across technical matters.

You will be the primary technical resource on calls, qualify leads, handle post-sales inquiries, and collaborate with the support and engineering teams to resolve complex issues. A strong background in networking and security is required.