Technical Records Specialist 2 - PH

IdahoPTV; Boise (ID); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Paid sick and vacation

Retirement plans

Life insurance

Disability insurance

FSA

Training opportunities

Some telecommuting

Job summary

The Idaho Department of Health and Welfare, Division of Public Health, invites applications for Technical Records Specialist 2 in Boise. The role serves as subject matter expert for registering vital events and supporting electronic registration software, QA, and data entry across the Vital Records Management System Operations Unit.

Role involves reviewing events, entering records, and supporting on-site processes with cross-unit collaboration.

Qualifications

• Experience monitoring record systems to identify and correct errors.
• Experience interpreting, explaining, and applying laws, regulations, and policies.
• Experience analyzing information and researching to resolve problems.
• Experience dealing with individuals from diverse backgrounds in stressful situations.
• Experience entering and retrieving data in a computerized record system.
• Experience composing and proofreading business correspondence.

Responsibilities

• Support electronic registration software products, including testing features and QA initiatives.
• Review vital events and data entering records in the Vital Records Management System.
• Return vital records to file room and order records from off-site storage.
• Review and approve or deny scans of Vital Records for digital storage.
• Participate in cross-collaboration efforts focusing on quality assurance.

Skills

Record systems monitoring

Policy interpretation

Data entry

Customer service

Data analysis

Documentation

Job description

Technical Records Specialist 2 - PH - 26800

USA:ID:Boise | Records Management | Full Time

19.04 - 19.04 USD per hour

Posted a week ago | Apply before October 27, 2026

*THIS ANNOUNCEMENT WILL BE OPEN UNTIL FILLED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE TO BE CONSIDERED.*

The Idaho Department of Health and Welfare, Division of Public Health has an opening for a Technical Records Specialist 2 in the Idaho Bureau of Vital Records and Health Statistics office in Boise. The Idaho Bureau of Vital Records and Health Statistics is the official custodian of confidential certificates of birth, death, stillbirth, miscarriage, marriage and divorce events that occur in the State of Idaho.

If you have an eye for detail, have exemplary customer service and organization skills, enjoy keeping busy and like helping others we would like to meet you! This position on the Vital Records Management System Operations Unit serves as the subject matter expert with regards to registering vital events that occur in Idaho. Duties include supporting electronic registration software products, including testing of application features and supporting various quality assurance initiatives as assigned.

This position will also work with the Vital Records Management Registration Unit reviewing vital events and data entering records.

This announcement will be used to fill vacancies at the Idaho Bureau of Vital Records and Health Statistics only. If you have previously applied for the Technical Records Specialist 2 classification and wish to be considered for this position, you must reapply under this announcement. Previous scores will not be used. This announcement may be used to fill future permanent and temporary openings.

This position is not eligible for telework.

BENEFITS:

The State of Idaho offers a robust total compensation and benefits package, including but not limited to:

• Paid sick and vacation that begins accruing on your first day of employment; can be used immediately after accruing (no waiting time)
• 2 voluntary supplemental retirement plans including both pre-tax and Roth options
• Deferred compensation plan
• Life insurance for self, spouse, and children
• Short and long-term disability insurance
• Flexible Spending Accounts (FSA)
• Wide variety of training opportunities
• Some positions offer flexible hours and/or telecommuting
• Generate custom reports for internal and external partners
• Take Support calls from external partners regarding registering vital records
• Support the field coordinator during on-site visits.
• Return vital records to the file room, and order records from off-site storage
• Review and approve or deny scans of Vital Records for digital storage
• Participate in Bureau cross-collaboration efforts focusing on quality assurance

MINIMUM QUALIFICATIONS:

• Experience monitoring record systems to identify and correct errors. Typically gained by at least one year of related experience.
• Experienceinterpreting, explaining, and applying laws, regulations, and complex policies for multiple or highly specialized programs. Typically gained by at least one year of experience which frequently required interpreting and applying a variety of difficult rules, regulations, or policies to determine compliance or eligibility and explaining decisions to others. Decisions are complex and can affect the social or economic well being of others or will result in a service or action being denied.
• Experienceanalyzing information and researching a variety of sources to identify and resolve problems or issues. Typically gained by at least one year of extensive research and analysis of highly complex or technical material requiring in-depth program knowledge in order to determine if requirements were met and if they complied with established laws and/or policies. Research must have included contacting a variety of sources both inside and outside the organization to collect, obtain, and verify information and determine the appropriate course of action.
• Experiencedealing with individuals from varying cultural and socio-economic backgrounds in stressful situations. Typically gained by at least one year experience dealing with individuals from varying cultural and socioeconomic backgrounds in stressful situations which dealt with personal, sensitive, or confidential information such as eligibility requirements, health issues, or financial matters.
• Experienceentering and retrieving data using a computerized record system. Typically gained by at least six months of experience in a work setting where it was required to enter and retrieve data in a database records system or other computer records system.
• Experiencecomposing and proofreading business correspondence. Typically gained by at least one year of office experience which required composing and proofreading a variety of business documents on a regular basis OR successful completion of at least one college-level English composition or business English class AND six months of experience composing business documents.

Below is preferred experience. It is not required for the position but applicants with this experience may receive consideration over other applicants..

• Demonstrated significant work experience with automated applications. Typically gained by 12 months of professional work experience using various software applications.
• Demonstrated work experience obtaining and safeguarding confidential information. Typically gained by 6 months of work experience in a work environment that handled sensitive information.
• Demonstrated time management and communication skills. Typically gained by 6 months working in an office or educational setting.

If you have questions, please contact us at:

Email is the quickest way to get an answer to your questions.

(answered Monday through Friday during business hours MST)

EMAIL: [e-mail]
PHONE:[phone]

EEO/ADA/Veteran:

The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact [phone] (TTY/TTD: 711), or email [e-mail].

Preference may be given to veterans who qualify under state and federal laws and regulations.