Office Specialist 2 - Temp - PH

IdahoPTV; Boise (ID); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Paid sick leave

Vacation leave

Retirement plans

Life insurance

Disability insurance

Flexible Spending Accounts

Training opportunities

Job summary

The Idaho Department of Health and Welfare, Division of Public Health, has an opening for a part-time Office Specialist 2 in Boise. The role focuses on the Vital Records Customer Service team, handling mail, payments, and phone inquiries with hours 8:00 a.m. to 1:00 p.m., Monday through Friday. Telework is not available.

Benefits include paid sick and vacation time, retirement plans, life and disability insurance, FSAs, training opportunities, and flexible hours in some roles.

Qualifications

• Knowledge of effective business English, spelling, punctuation and grammar.
• Experience using filing systems and retrieving files.
• Experience reviewing documents for compliance with procedures.
• Ability to enter and retrieve information on a computer.
• Experience answering business telephone procedures and etiquette.

Responsibilities

• Open mail and receipt payments received by mail.
• Provide telephone assistance to customers.
• Review applications for completeness and process orders.
• Explain Bureau policies and procedures.

Skills

Business English

Filing systems

Document review

Computer entry

Telephone etiquette

Education

High school diploma or equivalent

Tools

Office software

Job description

USA:ID:Boise | Part Time Insurance and Retirement Eligible

16.00 - 16.00 USD per hour

Posted 3 days ago |

Description

DEDICATED TO STRENGTHENING THE HEALTH, SAFETY, AND INDEPENDENCE OF IDAHOANS

The Idaho Department of Health and Welfare, Division of Public Health has an opening for a part-time (with benefits) temporary Office Specialist 2 with the Idaho Bureau of Vital Records and Health Statistics office in downtown Boise. The Idaho Bureau of Vital Records and Health Statistics is the official custodian of confidential certificates of birth, death, stillbirth, miscarriage, marriage, and divorce events that occur in the State of Idaho.

If you have an eye for detail, have exemplary customer service and organization skills, enjoy keeping busy and like helping others we would like to meet you! The main duties of this position on the Vital Records Customer Service team include opening mail, entering payments, and providing telephone assistance to customers. The hours for this position are Monday through Friday 8:00 a.m. to 1:00 p.m.

This position is not eligible for telework.

BENEFITS:

The State of Idaho offers a robust total compensation and benefits package, including but not limited to:

• Paid sick and vacation that begins accruing on your first day of employment; can be used immediately after accruing (no waiting time)
• 2 voluntary supplemental retirement plans including both pre-tax and Roth options
• Deferred compensation plan
• Life insurance for self, spouse, and children
• Short and long-term disability insurance
• Flexible Spending Accounts (FSA)
• Wide variety of training opportunities
• Some positions offer flexible hours and/or telecommuting
• Review applications for completeness and process complete orders
• Explain Bureau policies and procedures
• Receipt payments for fees received by mail

MINIMUM QUALIFICATIONS:

You must possess all the minimum qualifications below to pass the exam for this position. Please make sure your resume or work history supports your meeting the minimum qualifications for this position. Failure to do this may disqualify you from being considered for this position.It is highly recommended to attach a one-page cover letter to your application to demonstrate how you meet the requirements below.

• Good knowledge of effective business English usage, spelling, punctuation and grammar. Typically gained by completion of a high school or college English courseORat least six months of experience applying these conceptsORsuccessful completion of a nine month to one year office administration course beyond high school.
• Experience using alphabetical, numerical or subject filing systems to include: determining file names, setting up new files, classifying, labeling, filing and retrieving. Typically gained by completion of an office occupations course which included hands‑on experience in each of the areas listedORapproximately six months of full time work experience using and maintaining filing systems.
• Experience reviewing documents for compliance with procedures. Typically gained by at least six months of work experience where you were responsible for ensuring forms were properly completedORsuccessful completion of a nine month to one year office administration course beyond high school.
• Ability to use a computer to enter and retrieve information. Typically gained by at least six months of full‑time work experience.
• Experience answering a business telephone using knowledge of business telephone procedures and etiquette. Typically gained by at least six months of full‑time work experience.

Below is preferred experience. It is not required for the position but applicants with this experience may receive consideration over other applicants.

• Demonstrated work experience obtaining and safeguarding confidential information. Typically gained by 6 months of work experience assisting the public.
• Demonstrated work experience working/relating with diverse groups of people. Typically gained by 6 months of volunteer or work experience assisting the public.

If you have questions, please contact us at:

Email is the quickest way to get an answer to your questions.

(answered Monday through Friday during business hours MST)

EMAIL: [e-mail]
PHONE: [phone]

EEO/ADA/Veteran:

The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact [phone] (TTY/TTD: 711), or email [e-mail].

Preference may be given to veterans who qualify under state and federal laws and regulations.