Technical Program Manager

nscaleoperationsukltd; United States; Hybrid; USD 180,000 - 210,000; Full time

Benefits offered by this job

Competitive compensation

Bonus eligible

Equity

Medical, dental, vision

Job summary

nscaleoperationsukltd is seeking a senior technologist to lead the Technology Operations program portfolio, overseeing platform migrations, device management, and productivity tooling across a fast-scaling AI environment.

You will report to the Senior Director of Global Technology Operations and combine hands-on program management with technical depth to drive execution and measurable business impact.

Qualifications

• Six or more years in technical program management or IT program delivery.
• Delivery of large-scale endpoint, identity, or collaboration platform migrations.
• Hands-on familiarity with identity, device management, productivity technologies.

Responsibilities

• Own end-to-end delivery of the Technology Operations program portfolio, including device management platform migrations, global office build-outs, and productivity tooling transformation.
• Run large-scale technology implementation, migration, and remediation projects covering pilot groups, rollout waves, rollback criteria, cutover runbooks, and early-life support.
• Translate technical designs into delivery plans, maintaining accurate program documentation, decision records, and delivery artifacts.
• Define and enforce delivery and reporting standards for technical projects, aligning with Corporate Engineering and Information Security.
• Run weekly program reviews, manage roadmap tracking, and drive blockers and escalations to resolution.
• Build intake and prioritization mechanisms that clarify what is in progress, what is deferred, and what risk is being accepted.
• Maintain a single executive-ready portfolio view and translate technical detail into clear business impact.
• Use device inventory, enrollment state, licensing, and ticket data to automate reporting and surface slippage early.

Skills

Program management

IT delivery

Executive reporting

Change management

End-user comms

Data reporting

Job description

Role overview

Lead delivery of an internal Technology Operations program portfolio covering the platforms, endpoints, and collaboration tools that every employee depends on at a fast-scaling AI infrastructure company. Reporting to the Senior Director of Global Technology Operations, this individual contributor role combines hands-on program management with enough technical depth to challenge plans and build lightweight execution mechanisms.

Responsibilities

• Own end-to-end delivery of the Technology Operations program portfolio, including device management platform migrations, global office build-outs, and productivity tooling transformation.
• Run large-scale technology implementation, migration, and remediation projects covering pilot groups, rollout waves, rollback criteria, cutover runbooks, and early-life support.
• Translate technical designs into delivery plans, maintaining accurate program documentation, decision records, and delivery artifacts.
• Define and enforce delivery and reporting standards for technical projects, aligning with Corporate Engineering and Information Security.
• Run weekly program reviews, manage roadmap tracking, and drive blockers and escalations to resolution.
• Build intake and prioritization mechanisms that clarify what is in progress, what is deferred, and what risk is being accepted.
• Maintain a single executive-ready portfolio view and translate technical detail into clear business impact.
• Use device inventory, enrollment state, licensing, and ticket data to automate reporting and surface slippage early.

Requirements

• Six or more years of experience in technical program management, IT program delivery, or corporate or enterprise engineering.
• Demonstrated delivery of large-scale endpoint, identity, or collaboration platform migrations across complex or distributed environments.
• Hands-on familiarity with identity, device management, productivity, and other core workplace technologies.
• Strong change management and end-user communication skills, with attention to adoption and support readiness.
• Experience defining delivery standards, reporting frameworks, or operating mechanisms adopted beyond the immediate team.
• Ability to translate technical detail into clear executive-level reporting.

Nice to have

• Experience in a fast-growing international technology, cloud, infrastructure, or AI organization.
• Background working alongside Enterprise Security and Identity teams on device posture, conditional access, MFA, or local admin reduction.
• Comfort querying platform data to automate reporting.
• Familiarity with compliance frameworks such as SOC 2, ISO 27001, or Cyber Essentials Plus.
• Experience using AI or automation to improve program tracking, reporting, or corporate engineering operations.

Benefits and work setup

• Highly competitive US compensation package including base, bonus, and equity, with performance reviews every 12 months.
• Base salary range of $180,000 to $210,000 USD, with potential eligibility for bonus, equity, and a benefits package including medical, dental, vision, flexible paid time off, parental leave, and retirement plan participation.
• Flexible workplace that emphasizes autonomy and trust in delivery.