Technical Program Manager, AI Tooling

United States Digital Space LLC; United States; Remote; USD 169,000 - 245,000; Full time

Benefits offered by this job

Equity

Health, dental, and vision

Retirement plan

Parental leave

Paid time off

Flexible PTO

Job summary

United States Digital Space LLC is seeking an experienced Technical Program Manager to build and run the program operating system for our Internal AI Tooling portfolio.

Reporting into the CIO PMO and embedded with Product and Engineering, you will translate an emerging roadmap into coordinated, secure, and scalable capabilities used across the company — bringing together Security, Legal, Data Engineering, IT, and business teams.

Qualifications

• 5+ years of technical program management or delivery in cloud/SaaS/enterprise tech
• Experience leading complex programs across Product, Engineering, Security, Legal, Data, and Business Systems
• Ability to translate product roadmaps into integrated plans, milestones, dependencies, and release schedules
• Strong written and verbal communication with ability to establish lightweight governance
• Ability to influence without direct authority in a fast-moving environment

Responsibilities

• Translate the Product Manager’s roadmap into integrated program plans, milestones, and ownership
• Manage execution of the Internal AI Tooling roadmap across technical teams and stakeholders
• Operationalize intake with defined problems, outcomes, delivery paths, risks, and owners
• Facilitate planning cadences: reviews, dependency checks, decision forums, release readiness
• Maintain view of dependencies, risks, issues, and decisions with timely resolution
• Coordinate security, legal, data, vendor, and procurement milestones at the right delivery stage
• Ensure releases have acceptance criteria, ownership, runbooks, and feedback loops
• Provide reporting on delivery health, adoption, and realized impact

Skills

Technical program management

Cross-functional leadership

Cloud/SaaS experience

Stakeholder management

Technical planning

Clear communication

Job description

the company is growing our team of passionate creatives and builders on a mission to make design accessible to all. the company’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, the company empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!

We're looking for an experienced Technical Program Manager to build and run the program operating system for the company's growing Internal AI Tooling portfolio. Reporting into the CIO PMO and embedded within the team driving this work, you'll partner closely with Product and Engineering leaders to translate an emerging roadmap into coordinated, secure, and scalable capabilities used across the company — bringing together Engineering, Security, Legal, Procurement, Data Engineering, Business Systems, IT, Enablement, and business teams.

You'll create clarity across this system by establishing lightweight planning and governance, aligning teams around shared milestones and decisions, and ensuring initiatives move from intake through release and operational handoff with clear ownership and measurable outcomes — shaping not only what gets delivered, but also how the company evaluates, builds, releases, and operates internal AI capabilities as the portfolio grows.

The ideal candidate can bring structure to an ambiguous, fast-moving environment without introducing unnecessary process, and can lead complex work through influence rather than direct authority.

This is a full time role that can be held from one of our US hubs or remotely in the United States.

What you'll do at the company:

• Translate the Product Manager’s roadmap and prioritized outcomes into integrated program plans, milestones, release schedules, decision points, and clear ownership

• Manage execution of the Internal AI Tooling roadmap across technical teams and business stakeholders

• Operationalize a transparent intake and routing process so requests have a defined problem, expected business outcome, delivery path, risk profile, and accountable owner before work begins

• Establish and facilitate lightweight planning and execution cadences, including program reviews, dependency reviews, decision forums, release‑readiness reviews, and stakeholder updates

• Maintain an integrated view of dependencies, risks, issues, assumptions, and decisions, driving timely resolution or escalation when work is blocked

• Coordinate security reviews, legal and procurement milestones, data dependencies, vendor commitments, and business‑system integrations so these workstreams are engaged at the appropriate stage of delivery

• Ensure releases have appropriate acceptance criteria, operational ownership, support processes, runbooks, escalation paths, and feedback loops before handoff

• Partner with Product and stakeholders to define measurable outcomes and provide clear reporting on delivery health, adoption readiness, operational performance, and realized impact

We'd love to hear from you if you have:

• 5+ years of technical program management, or technical delivery experience in a cloud, SaaS, enterprise-technology, or internal-tools environment

• Demonstrated experience leading complex programs across Product, Engineering, Security, Legal, Data, Business Systems, Operations, and business stakeholders

• A track record of translating product roadmaps into integrated plans, milestones, dependencies, decision points, release schedules, and measurable outcomes while maintaining clear ownership boundaries between Product, Program, and Engineering

• Technical fluency with enterprise systems, APIs, integrations, data flows, platform dependencies, identity and access, and software-delivery lifecycles. You do not need to be an engineer, but you should be able to engage credibly in technical planning and tradeoff conversations

• Excellent written and verbal communication, facilitation, and influencing skills, with the ability to establish lightweight governance, present concise decisions and risks, and create accountability without relying on direct authority

While it's not required, it's an added plus if you also have:

• Direct experience delivering internal AI tooling, platform, or product programs in a rapidly evolving technology environment

• Experience with responsible AI, model governance, security, privacy, compliance, or AI risk-management frameworks

• Familiarity with enterprise SaaS, middleware, low-code or no-code automation, identity platforms, data platforms, vendor evaluation, or procurement processes

• Experience with change management, enablement, enterprise adoption, Product Operations, or establishing a new program-management practice in an emerging organization

At the company, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you're excited about this role but your past experience doesn't align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Pay Transparency Disclosure

Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.

the company offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. the company provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. the company also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by the company at any time, consistent with applicable law.

Annual Base Salary Range:

$169,000—$245,000 USD

the company is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of