Technical Product Support Specialist (Windows & Doors)

Marvin; Warroad (MN); On-site; USD 48,000 - 76,000; Full time

Job summary

Marvin in Minnesota, Warroad, seeks a Product Support Specialist to assist customers, dealers, and internal partners with technical questions and issues related to Marvin premium windows, doors, and skylights. You will troubleshoot product and installation concerns and document cases in our CRM system.

You will collaborate with manufacturing, engineering, and field teams to ensure timely, accurate resolutions in a people-first, family-owned environment that values craftsmanship, safety, and

Responsibilities

• Assist customers, dealers, and internal partners with technical questions and issues related to Marvin premium windows, doors, and skylights.
• Troubleshoot product and installation concerns and document cases in our CRM system.
• Collaborate closely with manufacturing, engineering, and field teams to ensure timely, accurate resolutions.
• Support continuous improvement initiatives in a people-first, family-owned environment.

Job description

Marvin in Minnesota, Warroad, seeks a Product Support Specialist to assist customers, dealers, and internal partners with technical questions and issues related to Marvin premium windows, doors, and skylights. You will troubleshoot product and installation concerns and document cases in our CRM system.

You will collaborate with manufacturing, engineering, and field teams to ensure timely, accurate resolutions in a people-first, family-owned environment that values craftsmanship, safety, and