Technical Product Support Engineer — Hybrid (IL)

lifefitness

Rosemont (IL)

Hybrid

USD 70,000 - 100,000

Full time

5 days ago
Be an early applicant
Application generator

Don’t send a generic resume — generate a resume and cover letter tailored to this exact role.

Get past ATS filters

Job summary

Life Fitness / Hammer Strength seeks a Technical Product Support Specialist to join our Global Technical Product Support team in Rosemont/Schaumburg, IL. You will help ensure products are easy to install, service, and support from development through lifecycle, working with Engineering, PM, Quality, Operations, and Learning & Development.

The role focuses on troubleshooting, hands-on product work, and collaboration with field technicians, installers, service teams, and partners worldwide.

Qualifications

  • Associate degree or technical degree in IT, electronics, engineering technology, or related field.
  • At least 5 years in technical support, field service, product support, or similar role.
  • Hands-on experience with electronic, electrical, mechanical, IT, or related systems.
  • Strong troubleshooting and problem-solving skills.

Responsibilities

  • Provide input on installation and service requirements for new product development projects.
  • Collaborate with Engineering and Product Management to address installation and service issues.
  • Participate in product reviews, project meetings, and new product launches.
  • Create and maintain technical support materials such as troubleshooting guides and installation information.
  • Develop technical training materials, product demonstrations, and service videos.
  • Provide technical support to technicians, installers, service teams, and partners.

Skills

Troubleshooting
Technical support
Cross-functional collaboration
English communication

Education

Associate degree in IT/Electronics/Engineering tech

Tools

Ticketing systems
Knowledge bases
MS Office
IT networking

Job description

Life Fitness / Hammer Strength seeks a Technical Product Support Specialist to join our Global Technical Product Support team in Rosemont/Schaumburg, IL. You will help ensure products are easy to install, service, and support from development through lifecycle, working with Engineering, PM, Quality, Operations, and Learning & Development.

The role focuses on troubleshooting, hands-on product work, and collaboration with field technicians, installers, service teams, and partners worldwide.

Get your free, confidential resume review.

or drag and drop your file here.

Similar jobs

Similar jobs worth comparing

Global Technical Product Support Specialist
Global Technical Product Support Specialist

Life Fitness / Hammer Strength • Rosemont (IL)

Hybrid
USD 71,000 - 100,000
401(k) with 4% employer match
Medical, dental and vision insurance
Paid time off and holidays
+1
Global Hybrid Tech Product Support Specialist
Global Hybrid Tech Product Support Specialist

Life Fitness • California (MO)

Hybrid
USD 71,000 - 100,000
401(k) with 4% match
Medical, dental and vision insurance
Paid holidays
+2
Global Technical Product Support Specialist
Global Technical Product Support Specialist

Life Fitness • Chicago (IL)

Hybrid
USD 71,000 - 100,000
401(k) match
Medical insurance
Dental insurance
+2
Technical Product Support Specialist
Technical Product Support Specialist

lifefitness • Rosemont (IL)

Hybrid
USD 70,000 - 100,000
Technical Product Support Specialist
Technical Product Support Specialist

Life Fitness • California (MO)

On-site
USD 71,000 - 100,000
401(k) with 4% match
Medical, dental and vision insurance
Paid holidays
+2
Technical Product Support Specialist
Technical Product Support Specialist

Life Fitness / Hammer Strength • Rosemont (IL)

Hybrid
USD 71,000 - 100,000
401(k) with 4% employer match
Medical, dental and vision insurance
Paid time off and holidays
+1
Hybrid Service Operations Leader
Hybrid Service Operations Leader

Life Fitness • United States

Hybrid
USD 93,000 - 136,000
401(k) with match
Health, dental, and vision insurance
Paid time off
Technical Product Support Specialist
Technical Product Support Specialist

Life Fitness • Chicago (IL)

Hybrid
USD 71,000 - 100,000
401(k) match
Medical insurance
Dental insurance
+2
Key Account Support Specialist (Hybrid) – Health Clubs
Key Account Support Specialist (Hybrid) – Health Clubs

Life Fitness • Rosemont (IL)

Hybrid
USD 43,000 - 61,000
401(k) with employer match
Medical, dental and vision insurance
Paid holidays
+4
Remote Technical Support Specialist
Remote Technical Support Specialist

Life Fitness / Hammer Strength • United States

Remote
USD 43,000 - 62,000
Remote work