Technical Order Processor — Entry Level (Onsite)

ASSA ABLOY; Milan (TN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive Salary

Paid vacation, sick time and holidays

Health, dental, vision, disability, &

Life and AD&D Insurance

401(k) with company contributions

Tuition reimbursement and career dev.

Flexible Spending

Employee Assistance Program

Discount portal

Recognition and well-being programs

Job summary

Ceco Door, an ASSA ABLOY branded company, is hiring a Technical Order Processing Specialist for our Milan, Tennessee facility. This onsite role focuses on accurate entry of customer orders, interpretation of product specs, and reviewing technical drawings to support manufacturing.

You will grow in a fast-paced environment, handling basic to complex orders, resolving discrepancies, and offering technical support to customers and teams while learning lead times and pricing for standard and custom

Qualifications

• High School Diploma or GED.
• Bachelor’s degree in business or management preferred.
• Experience/exposure in the Door, Building Materials and/or Hollow Metal industries is highly desirable.
• Strong basic math skills; geometry and algebra preferred.
• Excellent computer skills (Word, Excel, Internet, email).
• AutoCAD experience is a plus.
• Excellent communication and interpersonal skills.
• Excellent analytical, problem-solving, organizational, follow-up and urgency.

Responsibilities

• Process customer orders, from basic stock to complex configured products.
• Communicate with customers to resolve discrepancies and/or application conflicts
• Provide technical support to customers and manufacturing teams.
• Calculate lead times and assist with pricing of standard and special products.
• interpret hardware templates and prepare detailed manufacturing drawings.
• Review order forms and prepare orders for processing.
• Negotiate with customers and internal teams.
• Promote a safe, compliant workplace per ASSA ABLOY policies.

Skills

Order processing

Customer communication

Technical drawings

Excel

Word

Internet

Email

Math skills

Communication

Attention to detail

Fast-paced environment

Education

High School Diploma or GED

Bachelor’s degree in business or management preferred

Tools

AutoCAD

Word

Excel

Internet

Email

Job description

Ceco Door, an ASSA ABLOY branded company, is hiring a Technical Order Processing Specialist for our Milan, Tennessee facility. This onsite role focuses on accurate entry of customer orders, interpretation of product specs, and reviewing technical drawings to support manufacturing.

You will grow in a fast-paced environment, handling basic to complex orders, resolving discrepancies, and offering technical support to customers and teams while learning lead times and pricing for standard and custom