Technical Order Specialist – Fast-Paced Manufacturing & Support

ASSA ABLOY; Mesquite (TX); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Paid Vacation

Sick Time

Company Holidays

Medical, Dental, Vision

Short and Long-term Disability

Life Insurance

401(k) Program

Tuition Reimbursement

Learning and Career Development

Flexible Spending

Employee Assistance Program

Recognition and wellbeing programs

Job summary

ASSA ABLOY's Curries division in Mesquite, TX is seeking a Technical Order Processing Specialist to join our on-site Order Management Team. You will accurately enter and process customer orders for production, interpreting product specifications and reviewing drawings to ensure correct manufacturing instructions.

You will handle inquiries, resolve discrepancies, communicate delays, and pursue process improvements to enhance the customer experience.

Qualifications

• High school diploma or GED required.
• Strong math, geometry and algebra skills.
• Experience reading schematics or drawings desirable.
• Excellent verbal and written communication.
• Analytical, problem-solving and time-management abilities.
• Ability to thrive in a fast-paced environment.
• Experience in the Door/Building Materials industry desirable.

Responsibilities

• Enter and process customer orders accurately for production.
• Interpret product specifications and research drawings.
• Assist customers with technical inquiries and issues.
• Communicate discrepancies, order conflicts, and shipping delays.
• Follow up to ensure issues are resolved promptly.
• Identify opportunities to improve processes and customer experience.
• Perform other duties as required.

Skills

High School Diploma or GED

Math skills

Reading schematics

Communication skills

Analytical problem-solving

Fast-paced environment

Door/building materials industry

Education

High School Diploma or GED

Job description

ASSA ABLOY's Curries division in Mesquite, TX is seeking a Technical Order Processing Specialist to join our on-site Order Management Team. You will accurately enter and process customer orders for production, interpreting product specifications and reviewing drawings to ensure correct manufacturing instructions.

You will handle inquiries, resolve discrepancies, communicate delays, and pursue process improvements to enhance the customer experience.