Order Processor

ASSA ABLOY; Milan (TN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive Salary

Paid vacation, sick time and holidays

Health, dental, vision, disability, &

Life and AD&D Insurance

401(k) with company contributions

Tuition reimbursement and career dev.

Flexible Spending

Employee Assistance Program

Discount portal

Recognition and well-being programs

Job summary

Ceco Door, an ASSA ABLOY branded company, is hiring a Technical Order Processing Specialist for our Milan, Tennessee facility. This onsite role focuses on accurate entry of customer orders, interpretation of product specs, and reviewing technical drawings to support manufacturing.

You will grow in a fast-paced environment, handling basic to complex orders, resolving discrepancies, and offering technical support to customers and teams while learning lead times and pricing for standard and custom

Qualifications

• High School Diploma or GED.
• Bachelor’s degree in business or management preferred.
• Experience/exposure in the Door, Building Materials and/or Hollow Metal industries is highly desirable.
• Strong basic math skills; geometry and algebra preferred.
• Excellent computer skills (Word, Excel, Internet, email).
• AutoCAD experience is a plus.
• Excellent communication and interpersonal skills.
• Excellent analytical, problem-solving, organizational, follow-up and urgency.

Responsibilities

• Process customer orders, from basic stock to complex configured products.
• Communicate with customers to resolve discrepancies and/or application conflicts
• Provide technical support to customers and manufacturing teams.
• Calculate lead times and assist with pricing of standard and special products.
• interpret hardware templates and prepare detailed manufacturing drawings.
• Review order forms and prepare orders for processing.
• Negotiate with customers and internal teams.
• Promote a safe, compliant workplace per ASSA ABLOY policies.

Skills

Order processing

Customer communication

Technical drawings

Excel

Word

Internet

Email

Math skills

Communication

Attention to detail

Fast-paced environment

Education

High School Diploma or GED

Bachelor’s degree in business or management preferred

Tools

AutoCAD

Word

Excel

Internet

Email

Job description

Select how often (in days) to receive an alert: Create Alert

• Customer Service & Contact Center Operations
• Travel Required: 0%-10%
• 31-Dec-2026

Do you possess excellent analytical and problem-solving skills? Are you a tech savvy and detail-oriented individual? Do you consider yourself to be a customer-centric professional, even under tight deadlines / crunch time?

If you answered yes to these questions, we should talk!

Ceco Door (an ASSA ABLOY branded company) is hiring a Technical Order Processing Specialist to expand our team. This role will be onsite and based out of our manufacturing facility located in Milan, Tennessee.

Come see who we are at: https://www.assaabloy.com/group/en/about-us

What would you do as our Technical Order Processing Specialist?

In this entry-level position, you will be responsible for accurately entering customer orders into our manufacturing system, interpreting product specifications, and reviewing technical drawings. This role offers a unique opportunity to grow within the department and develop advanced technical skills in order processing.

You would also:

• Process customer orders, from basic stock to complex configured products.
• Communicate with customers to resolve discrepancies and/or application conflicts
• Provide technical support to both customers and manufacturing teams.
• Calculate lead times and assist with pricing of standard and special products.
• Interpret hardware templates and prepare detailed manufacturing drawings.
• Review order forms and prepare order for processing.
• Negoti
• Continually promote a safe and harmonious working environment, demonstrating strict adherence to the ASSA ABLOY Code of Conduct and ASSA ABLOY Health & Safety Policy

The Skills and Experience you need:

• High School Diploma or GED.
• Bachelor’s degree in business or management preferred.
• Previous experience/exposure to working within the Door, Building Materials and/or Hollow Metal industries are highly desirable.
• Strong basic math skills; geometry and algebra preferred.
• Excellent computer skills preferred (Word, Excel, Internet, email, etc.
• AutoCAD experience is a plus.
• Excellent communication and interpersonal skills.
• Excellent analytical, problem-solving, organizational, follow-up and a sense of urgency are required
• Must excel working in a fast-paced environment

What we offer!

• Competitive Salary
• Paid Vacation, Sick Time, and paid Company Holidays
• Medical, Dental, Vision, Short and Long-term Disability, Life and AD&D Insurance
• 401(k) Program with company contributions
• Tuition Reimbursement, Learning and Career Development opportunities
• Flexible Spending
• Employee Assistance Program
• Discount portal
• Recognition, well-being, and employee experience programs designed to support and celebrate you throughout your career

We review applications regularly, so don’t wait We are building diverse, inclusive teams, and encourage applications from everyone who can see themselves working with us.

To make sure your personal data is safe, we don’t look at any applications sent by email or post.

If you have any questions about the role or the process, email Stephanie Mandato, Senior Talent Acquisition Manager at [e-mail]

Let’s create a safer and more open world - together!

AADG, Inc. is an Equal Opportunity Employer/Minorities/Females/Disabled/Veteran

We are the ASSA ABLOY Group Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.

As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.

Nearest Major Market: Jackson

Nearest Secondary Market: Memphis