Technical Onboarding & Enablement Manager

Corporate Technologies LLC; Eden Prairie (MN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401(k) matching

Cell phone reimbursement

Dental insurance

Disability insurance

Employee discount

Flexible spending account

Health insurance

Health savings account

Life insurance

Mileage reimbursement

Paid time off

Paid training

Vision insurance

Job summary

Corporate Technologies is hiring a Training & Onboarding specialist to own technical onboarding for core technologies, tools, and service delivery. You will design structured training for Remote Support Center tools, MSP platforms, and security stacks, and translate tribal knowledge into repeatable materials.

You will serve as the primary trainer for new hires and acquired staff, develop QA and continuous education programs, and help scale CT’s onboarding as the company grows through

Qualifications

• Strong technical competency with MSP environments including help desk operations and tooling.
• Demonstrated ability to teach, train, and explain technical concepts clearly.
• Experience onboarding or ramping technical staff.
• Willingness to travel up to 50% depending on M&A activity.
• Comfort operating independently in a lean organization.

Responsibilities

• Own technical onboarding for CT’s core technologies, tools, and service delivery model.
• Design and deliver structured training for Remote Support Center tools, monitoring, security, and MSP platforms.
• Translate CT’s tribal knowledge into repeatable training materials.
• Act as the primary trainer for new hires and acquired staff during onboarding.
• Responsible for Quality Assurance programs and Continuous Education programs for existing technicians.
• Lead onboarding for employees joining CT through acquisitions.
• Rapidly assess incoming teams’ technical skill levels and tool familiarity.
• Design targeted training plans to close gaps between acquired environments and CT standards.
• Serve as a stabilizing presence during post-close transitions.
• Build and maintain onboarding playbooks, training paths, and role-based curricula.
• Standardize onboarding timelines (first week, first 30 days, first 90 days).
• Ensure training materials remain current as tools and processes evolve.
• Gather feedback from new hires, acquired employees, and managers.
• Track time-to-productivity and early performance indicators.
• Refine training content and onboarding flow based on real-world outcomes.

Skills

MSP environments

Help desk

PSA tools

RMM tools

Security stack

Identity management

Teaching skills

Staff onboarding

Independent work

Credibility with tech teams

Travel 50%

Tools

RMM

PSA

Job description

Corporate Technologies is hiring a Training & Onboarding specialist to own technical onboarding for core technologies, tools, and service delivery. You will design structured training for Remote Support Center tools, MSP platforms, and security stacks, and translate tribal knowledge into repeatable materials.

You will serve as the primary trainer for new hires and acquired staff, develop QA and continuous education programs, and help scale CT’s onboarding as the company grows through