Technical Office Assistant

Thompson & Litton Inc; Johnson City (TN); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Remote-hybrid work option

Career development opportunities

Competitive compensation with ESOP

Innovative, collaborative environment

Job summary

Thompson & Litton Inc is seeking a technically oriented Technical Office Assistant embedded within project delivery teams. The role emphasizes organizing and compliant project processes from kickoff to closeout.

You will support PMs, design professionals, and CCA staff, handling setup, document control, RFIs, submittals, and deliverables with a focus on accuracy and timely coordination.

Qualifications

• High school diploma or equivalent required; further degree a plus.
• Experience supporting technical/engineering staff is advantageous.
• Familiarity with project platforms and contract tools is a strong plus.

Responsibilities

• Lead project setup and coordination tasks like project numbers and agreements.
• Maintain complete project files, contracts, meeting notes, submittals, RFIs, and change orders.
• Support construction administration with RFIs, submittals, and field documentation.
• Assemble specifications, manuals, and bidding/procurement documents.
• Maintain firm-wide process standards and balance workload across TOAs.

Skills

Project coordination

Document control

Communication

Education

High school diploma or equivalent

Associate's or Bachelor's degree preferred

Tools

Procore

SpecLink

AIA contracts

EJCDC contracts

Job description

Are you a detail-oriented professional with a passion for process discipline, project coordination, and technical team support? Thompson & Litton, an established multi-disciplined firm, has an immediate opening for a Technical Office Assistant (TOA).

This is not a clerical or receptionist role. The TOA is directly embedded within our project delivery teams, playing a vital operational role in keeping engineering and architectural projects organized, compliant, and moving forward smoothly from initial kickoff to construction closeout.

The Role: Driving Project Organization & Compliance

As a key member of the project delivery team, you will support Project Managers (PMs), design professionals, and Construction Contract Administration (CCA) staff. You will:

• Lead Project Setup & Coordination: Assist PMs with project initiation tasks, including directory creation, setting up project numbers, tracking agreements, and helping generate Owner/Contractor (AIA and EJCDC) Agreements.
• Manage Document Control: Maintain complete, organized project files according to firm standards. Prepare, log, track, and archive contracts, amendments, meeting minutes, submittals, RFIs, pay applications, and change orders.
• Support Construction Administration (CCA): Provide critical administrative support during construction—ensuring RFIs, submittals, and field documentation are properly prepared, logged, distributed to team members, and tracked to resolution.
• Assemble Specifications & Deliverables: Assist with the preparation, quality control, organization, and assembly of project manuals, specification books, and bidding/procurement documents.
• Maintain Process Standards: Reinforce firm-wide operational procedures, flag missing documentation or process gaps, and collaborate with TOAs across regional offices to balance workload and maintain consistency.

What You Bring

• Experience & Education: High school diploma or equivalent required (Associate's or Bachelor's degree preferred); prior experience supporting technical, architectural, engineering, or construction staff is highly advantageous.
• Software & Industry Tools: Proficiency in Microsoft Office (Word, Excel, Outlook). Familiarity with project platforms and industry contract/spec tools such as Procore, SpecLink, AIA, or EJCDC contracts is a strong plus.
• Key Competencies: Exceptional organizational skills, laser focus on detail and accuracy, and the ability to manage competing priorities across multiple active projects.
• Communication: Strong written and verbal communication skills, with a collaborative, proactive approach to problem-solving.

The T &L Advantage: Why Join Us?

Joining our team means becoming part of a forward-thinking organization committed to providing an environment where our employees can thrive.

• Flexible Working Environment: We prioritize work-life balance and offer a remote-hybrid opportunity that combines hands-on regional office collaboration with the flexibility of working remotely.
• Tailored Career Development: We invest in your growth, providing opportunities to deepen your knowledge of project management, construction administration, and technical operations.
• Innovative Work Environment: We foster a culture of innovation and collaboration, where ideas are valued and proactive contributions are encouraged.
• Professional Growth: We offer continuous learning, internal cross-training, and professional advancement within our firm-wide project support team.
• Competitive Compensation: We offer a competitive salary and comprehensive benefits package, including an Employee Stock Ownership Plan (ESOP), to reward your dedication.