Technical Lead, Insurance Ops — Process & Product Leader

UAN Allied World National Assurance Company; United States; On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Health, Dental and DisabilityInsurance

401k match

Group Term Life Insurance

Job summary

Allied World is seeking a Technical Lead, Insurance Operations to serve as SME, establishing centralized form repositories, documenting workflows, and guiding Production Underwriters.

You will review daily procedures to improve productivity and collaborate with cross-functional teams to define enterprise processes and support the Target Operating Model Initiative, with opportunities for professional development.

Qualifications

• Bachelor's degree or relevant years in the industry.
• Knowledge of insurance and experience with internal customers.
• Risk Management degree and/or Professional Insurance designation preferred.
• Strong demonstrated negotiation and influencing skills.
• Excellent written & verbal communication skills.
• Strong organizational skills and ability to function independently.
• Proficient computer skills in: Windows-based systems Microsoft Word and Excel Internet explorer based applications.

Responsibilities

• Establish centralized repository of forms for team members.
• Document workflows, create and maintain process maps and training materials.
• Provide product leadership and guidance for Production Underwriters.
• Review daily team procedures for opportunities to increase productivity and efficiency.
• Provide training sessions, process documentation and workflow updates.
• Participate in Technical Lead Work stream Project to define common processes and procedures for the enterprise.
• Initiate cross training opportunities between teams.
• Work collaboratively with Insurance and Business Operations team members.
• Contribute to the Allied World Target Operating Model Initiative.

Skills

Negotiation skills

Communication skills

Organizational skills

Independence

Education

Bachelor's degree

Tools

Microsoft Word

Excel

Windows OS

Internet Explorer

Job description

Allied World is seeking a Technical Lead, Insurance Operations to serve as SME, establishing centralized form repositories, documenting workflows, and guiding Production Underwriters.

You will review daily procedures to improve productivity and collaborate with cross-functional teams to define enterprise processes and support the Target Operating Model Initiative, with opportunities for professional development.