Technical Lead Consultant for Dealership Systems

CliftonLarsonAllen LLP

Austin (TX)

On-site

USD 120,000 - 160,000

Full time

5 days ago
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Job summary

CliftonLarsonAllen LLP (CLA) seeks a Technical Lead Consultant - Tekion to lead technical discovery for Tekion dealership clients and own escalation path. You will scope and drive deployment strategies, develop SOWs with the Growth team, and maintain a knowledge base of root causes and solutions.

You will mentor junior staff, ensure efficient service delivery, and collaborate with cross-functional teams to translate client needs into actionable plans.

Qualifications

  • Bachelor's degree required; combination of relevant experience and training may be accepted.
  • 4 years of experience minimum; 5–7 years preferred.
  • Experience with dealership management systems (DMS), Tekion preferred.

Responsibilities

  • Lead technical and functional discovery with dealership clients to understand needs.
  • Reproduce and document customer issues; scope technical support, optimization, and remediation projects.
  • Develop deployment strategies; create statements of work (SOWs) with Growth team.
  • Maintain a knowledge base of recurring issues, root causes, and solutions.
  • Continuously improve processes and methodologies.

Skills

Technical leadership
Discovery leadership
Problem solving

Education

Bachelor's degree
Accounting / CS / IT or related field preferred

Tools

Tekion platform
Dealership Management System (DMS)

Job description

CliftonLarsonAllen LLP (CLA) seeks a Technical Lead Consultant - Tekion to lead technical discovery for Tekion dealership clients and own escalation path. You will scope and drive deployment strategies, develop SOWs with the Growth team, and maintain a knowledge base of root causes and solutions.

You will mentor junior staff, ensure efficient service delivery, and collaborate with cross-functional teams to translate client needs into actionable plans.

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