Technical Lead Consultant for Tekion Deployments

CliftonLarsonAllen LLP; Tempe (AZ); On-site; USD 90,000 - 150,000; Full time

Job summary

CLA is seeking a Technical Lead Consultant - Tekion to lead technical and functional discovery for Tekion dealership clients, identifying root causes and turning findings into scoped support, optimization, and remediation work. The position serves as CLA's Tier 1 support resource and owns the escalation path to Tekion.

You will work with the Growth team to turn discovery into estimates, deliverables, and Statements of Work (SOWs), and support post-implementation engagements.

Qualifications

• 4+ years of experience in dealership management systems (DMS), Tekion preferred.
• Bachelor's degree required; Accounting/CS/IT related field preferred.
• Tekion platform certification is preferred.

Responsibilities

• Lead technical and functional discovery with dealership clients to understand needs.
• Classify client issues into training, configuration, workflow, integration, data, or product-defect.
• Reproduce and document customer issues.
• Scope technical support, optimization, and remediation projects.
• Develop estimates, assumptions, deliverables, and SOWs with Growth team.
• Develop deployment strategies and toolkits for consistent service delivery.
• Support post-implementation engagements.
• Maintain a knowledge base of recurring dealership issues, root causes, and solutions.
• Continuously improve processes and methodologies.

Skills

Annual experience

DMS experience

Tekion

Education

Bachelor's degree

Accounting/CS/IT related

Tools

Tekion platform

Job description

CLA is seeking a Technical Lead Consultant - Tekion to lead technical and functional discovery for Tekion dealership clients, identifying root causes and turning findings into scoped support, optimization, and remediation work. The position serves as CLA's Tier 1 support resource and owns the escalation path to Tekion.

You will work with the Growth team to turn discovery into estimates, deliverables, and Statements of Work (SOWs), and support post-implementation engagements.