Technical Field Specialist

TSMG; Youngstown (OH); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Cutting edge mobile technology

Diverse field experience

Collaboration with industry-leading engineers

Job summary

A technology company is seeking a Technical Field Specialist in Youngstown, Ohio. The role involves testing mobile hardware and software in transportation settings. Responsibilities include configuring devices, conducting field tests, and documenting results. Ideal candidates should have a Bachelor’s degree or related experience, mobile app testing knowledge, and strong communication skills. Join to work at the forefront of mobile technology and gain diverse field experience.

Qualifications

• Bachelor’s degree or 2–3 years of hands-on technical support/testing experience.
• At least 1 year of QA testing or support experience with mobile apps/devices.
• Proficiency in mobile & web tech like Excel/Sheets; knowledge of SQL and JavaScript is a plus.

Responsibilities

• Configure devices for field deployment and ensure readiness.
• Travel to designated locations and transport modes for testing.
• Run test sessions on mobile/wearable tech in various transport modes.

Skills

Technical support/testing experience

Quality Assurance testing

Proficiency in mobile & web tech

Excellent communication

Reliability and flexibility

Education

Bachelor’s degree or 2-3 years of hands-on experience

Tools

Excel/Sheets

SQL

JavaScript

Job description

About the Role

Join the team as a Technical Field Specialist and play a vital role in testing pre‑release mobile hardware and software across a variety of transportation environments—including cars, buses, trains, and planes. You’ll help ensure top‑tier data collection, device performance, and operational reliability in real‑world conditions.

Key Responsibilities

• Configure devices (IOS, accounts, apps, connectivity) to spec and ensure they’re ready for field deployment


• Track inventory and stage equipment for upcoming field sessions

Field Sessions (In the Vehicle)

• Travel to designated locations and transport modes (cars, buses, trains, planes)


• Run ~90minute test sessions on mobile/wearable tech in motion


• Monitor device functionality, connectivity, and data flow; troubleshoot issues on‑site


• Capture logs, elevate defects, and keep operations running smoothly

Post-Test Wrap-Up

• Verify that collected data has synced with backend systems


• Produce session documentation: results, app issues, logs, and downtime


• Suggest improvements to testing workflows

Requirements

• Bachelor’s degree, or 2–3 years of hands‑on technical support/testing experience


• At least 1 year of QA testing or support experience with mobile apps/devices


• Proficiency in mobile & web tech (Excel/Sheets; SQL, JavaScript a plus)


• Excellent written and verbal communication—able to collaborate with cross‑functional teams


• Reliable travel capability with a valid driver’s license and ability to use multiple transport modes


• High responsibility, flexibility, confidentiality mindset, and strong interest in tech


• Clean driving record and criminal background

Why Join?

• Work on the cutting edge of mobile and location‑based tech


• Gain diverse field experience across different transport modes


• Collaborate with industry‑leading engineers and project managers