Technical Field Specialist

TSMG; Toledo (OH); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Work on cutting-edge technology

Gain diverse field experience

Collaborate with industry-leading engineers

Job summary

A leading technology company in Toledo, Ohio is seeking a Technical Field Specialist to test pre-release mobile hardware and software across various transportation environments such as cars, buses, trains, and planes. Responsibilities include configuring devices for deployment, conducting field tests, and troubleshooting technical issues. The ideal candidate will have a Bachelor’s degree or equivalent experience, a minimum of 1 year in QA testing, and strong communication skills. Join to work on cutting-edge technology with industry experts.

Qualifications

• Bachelor’s degree or 2–3 years of hands-on technical support/testing experience.
• At least 1 year of QA testing or support experience with mobile apps/devices.
• Reliable travel capability and valid driver’s license.

Responsibilities

• Configure devices to be ready for field deployment.
• Run test sessions on mobile/wearable tech in motion.
• Capture logs and troubleshoot issues on-site.

Skills

Technical support/testing experience

QA testing with mobile apps/devices

Proficiency in mobile & web tech

Excellent written and verbal communication

Clean driving record

Education

Bachelor’s degree or equivalent experience

Tools

Excel/Sheets

SQL

JavaScript

Job description

About the Role

Join the team as a Technical Field Specialist and play a vital role in testing pre‑release mobile hardware and software across a variety of transportation environments—including cars, buses, trains, and planes. You’ll help ensure top‑tier data collection, device performance, and operational reliability in real‑world conditions.

Key Responsibilities

• Configure devices (IOS, accounts, apps, connectivity) to spec and ensure they’re ready for field deployment


• Track inventory and stage equipment for upcoming field sessions

Field Sessions (In the Vehicle)

• Travel to designated locations and transport modes (cars, buses, trains, planes)


• Run ~90minute test sessions on mobile/wearable tech in motion


• Monitor device functionality, connectivity, and data flow; troubleshoot issues on‑site


• Capture logs, elevate defects, and keep operations running smoothly

Post-Test Wrap-Up

• Verify that collected data has synced with backend systems


• Produce session documentation: results, app issues, logs, and downtime


• Suggest improvements to testing workflows

Requirements

• Bachelor’s degree, or 2–3 years of hands‑on technical support/testing experience


• At least 1 year of QA testing or support experience with mobile apps/devices


• Proficiency in mobile & web tech (Excel/Sheets; SQL, JavaScript a plus)


• Excellent written and verbal communication—able to collaborate with cross‑functional teams


• Reliable travel capability with a valid driver’s license and ability to use multiple transport modes


• High responsibility, flexibility, confidentiality mindset, and strong interest in tech


• Clean driving record and criminal background

Why Join?

• Work on the cutting edge of mobile and location‑based tech


• Gain diverse field experience across different transport modes


• Collaborate with industry‑leading engineers and project managers