Technical Director - Security Systems & Training (UK)

Jobicy; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

Ajax Systems, a leading international security technology company, seeks a seasoned Technical Manager to build and mentor UK-based technical teams. The role focuses on training programs, product feedback, and collaboration with distributors and installers to roll out new features and roadmaps.

The position involves frequent customer visits, technical coaching, and creating clear training content for partners and dealers while supporting sales initiatives and product enhancements.

Qualifications

• 5+ years of experience leading field-based technical teams.
• Industry background in alarm systems, video surveillance, security, telecommunications, or related fields.
• Strong working knowledge of CCTV, intrusion, and fire alarm systems.
• Hands-on experience designing and installing security systems.
• Experience delivering offline and online technical training to technical audiences.

Responsibilities

• Develop and grow a team of Technical Managers in the UK.
• Implement a comprehensive Ajax Systems training program for the UK market.
• Provide product feedback and requests to product teams.
• Introduce product roadmaps and new features for distributors and installers.
• Visit key customers to promote solutions in collaboration with the Business Development team.
• Teach technical staff at distributors and dealers to increase product knowledge.
• Test product features and write technical documentation for new products or solutions.
• Analyze customer needs in collaboration with sales departments.
• Create vision and provide direction from a strategic perspective.
• Develop training materials for Technical Sales Training Team.
• Travel around 50% of the time.

Skills

Team leadership

Technical training

Product feedback

Roadmapping

Distributor & installer support

Travel readiness

Job description

Ajax Systems, a leading international security technology company, seeks a seasoned Technical Manager to build and mentor UK-based technical teams. The role focuses on training programs, product feedback, and collaboration with distributors and installers to roll out new features and roadmaps.

The position involves frequent customer visits, technical coaching, and creating clear training content for partners and dealers while supporting sales initiatives and product enhancements.