Technical Sales Specialist (Electrical Market)

Ajax Systems; United States; Remote; USD 65,000 - 90,000; Full time

Job summary

Ajax Systems in the United States is seeking a field-based technical trainer and account-support specialist. You will conduct on-site demonstrations at distributor branches, showcase products to electricians and project teams, and collaborate with distributor sales to support visits.

You will train distributor staff both commercially and technically, handle events, relay inquiries to HQ, run certification programs, and keep distributors updated on new products and features.

Responsibilities

• Conduct on-site demonstrations and provide support within distributor branches to showcase products and solutions to electricians and project teams.
• Collaborate with distributor sales teams to support customer visits and live demonstrations, ensuring effective communication and technical assistance.
• Facilitate training sessions, both commercial and technical, for distributor branches to enhance product knowledge and sales effectiveness.
• Provide support for events organized by distributors or our company, offering expertise from both commercial and technical perspectives.
• Act as a liaison between customers and our headquarters, filtering and forwarding technical inquiries and requests to the appropriate channels.
• Coordinate and deliver certification programs, either through local sessions or webinars, to educate electrical customers on our products and solutions.
• Regularly update selected distributor branches on new products, features, and functionalities, ensuring they are well-informed and equipped to promote our offerings effectively.

Skills

On-site demos

Distributor liaison

Technical support

Training sessions

Event coordination

Job description

Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation. The company employs 5, 000 specialists.

We develop local teams because we understand local experts best comprehend market specifics. The company has sales representatives worldwide, including Italy, Spain, Germany, France, the United Kingdom, the USA, Australia, South Africa and other regions. The Global Business Development team is like-minded people who share the ambitious goals of Ajax Systems.

The best software combined with powerful hardware has forever changed the perception of security systems for users and industry professionals. Being recognized at the biggest specialized exhibitions such as IFSEC, Expoprotection and Intersec, as well as winning prestigious awards from industry-leading media like PSI magazine and GIT SECURITY, today Ajax is one of the most awarded security systems in Europe.

Ajax Systems production includes four factories, two of which are located in Ukraine, one in Turkey and one in Vietnam. At the same time, the company's certification according to the ISO 14001 standard ensures a minimal impact of production on the environment. The selection of components for Ajax device manufacturing is determined by the presence of manufacturer declarations confirming compliance with RoHS requirements.

The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax unwavering mission.

Responsibilities

• Conduct on-site demonstrations and provide support within distributor branches to showcase our products and solutions to electricians and project teams.
• Collaborate with distributor sales teams to support customer visits and live demonstrations, ensuring effective communication and technical assistance.
• Facilitate training sessions, both commercial and technical, for distributor branches to enhance product knowledge and sales effectiveness.
• Provide support for various events organized by distributors or our company, offering expertise from both commercial and technical perspectives.
• Act as a liaison between customers and our headquarters (HO), filtering and forwarding technical inquiries and requests to the appropriate channels.
• Coordinate and deliver certification programs, either through local sessions or webinars, to educate electrical customers on our products and solutions.
• Regularly update selected distributor branches on new products, features, and functionalities, ensuring they are well-informed and equipped to promote our offerings effectively.