Technical Delivery Lead — AI Platform & Integrations

Legora; Milan (MI); On-site; USD 120,000 - 160,000; Full time

Job summary

Legora seeks a Technical Delivery Manager to lead end-to-end deployments of its AI-native platform for enterprise clients. You will own integration projects, serve as the primary technical contact, and guide customers from kickoff to go-live and post-rollout support.

You will coordinate with Sales, Engineering, and Customer Success, configure environments (SSO, DMS integrations, APIs), and train customer teams on best practices to drive successful adoption.

Qualifications

• Proven experience in technical delivery, implementation, or a similar customer-facing technical role.
• Strong hands-on experience with SSO, authentication protocols, and enterprise integrations (DMS platforms, APIs).
• Excellent project management skills with a structured, proactive approach to managing multiple parallel projects.
• Able to translate technical concepts clearly for non-technical audiences.
• Strong communicator who builds trusted relationships across customer and internal teams.
• Comfortable working autonomously in a fast-paced, high-growth environment.
• French language proficiency is an advantage, though not a requirement for this role.

Responsibilities

• Lead integration projects from kickoff through go-live, owning technical documentation, test plans, and rollout execution to ensure on-time, high-quality delivery
• Serve as the dedicated technical point of contact during implementation and early adoption, including proactive monitoring and regular stakeholder updates through go-live and the post-rollout period
• Configure and support customer environments including SSO, DMS integrations (iManage, SharePoint, NetDocuments), and API-based connections
• Provide dedicated post-rollout technical support for enterprise clients, troubleshooting advanced issues and driving high customer satisfaction
• Coordinate across Sales, Engineering, and Customer Success to align on requirements and ensure a smooth rollout experience
• Deliver technical training and guidance to customer teams on configuration, workflows, and best practices
• Feed insights from delivery projects back to product and engineering to improve future implementations

Skills

Technical delivery

Project management

Communication

Customer-facing

Autonomy

French language (advantage)

SSO

APIs

iManage

SharePoint

NetDocuments

Tools

SSO

APIs

iManage

SharePoint

NetDocuments

Job description

Legora seeks a Technical Delivery Manager to lead end-to-end deployments of its AI-native platform for enterprise clients. You will own integration projects, serve as the primary technical contact, and guide customers from kickoff to go-live and post-rollout support.

You will coordinate with Sales, Engineering, and Customer Success, configure environments (SSO, DMS integrations, APIs), and train customer teams on best practices to drive successful adoption.