Technical Customer Support & Sales Liaison

EAO; Shelton (CT); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading technology firm in Shelton, CT, seeks a Technical Customer Service professional. This role focuses on providing sales functions, technical support, and managing key accounts. Ideal candidates have strong communication skills, a customer-centric approach, and experience with CRM systems like Salesforce. Join a dynamic team to contribute to innovative solutions while supporting customer inquiries effectively.

Qualifications

• Excellent verbal and written communication skills are required.
• Self-motivated with a strong customer service orientation.
• Ability to function in a fast-paced team environment.

Responsibilities

• Work closely with internal sales staff and distributors to maximize market share.
• Manage key accounts and support sales strategies.
• Provide technical assistance based on customer needs.

Skills

Verbal communication

Written communication

Customer service orientation

Problem-solving

Teamwork

Education

College degree preferred with technical focus

Tools

MS Office

Salesforce.com

Oracle Enterprise Management software

Job description

A leading technology firm in Shelton, CT, seeks a Technical Customer Service professional. This role focuses on providing sales functions, technical support, and managing key accounts. Ideal candidates have strong communication skills, a customer-centric approach, and experience with CRM systems like Salesforce. Join a dynamic team to contribute to innovative solutions while supporting customer inquiries effectively.