Tech-Savvy Customer Support & Sales Pro
Asurion
14 days+
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Benefits offered by this job
Job summary
A technology solutions company in Nashville is seeking Customer Service and Sales Representatives to provide high-quality customer support and technical assistance for various devices. Responsibilities include troubleshooting, upselling products, and maintaining professionalism. The position offers competitive hourly pay, monthly incentives, and benefits such as health insurance and 401(k) plans. Ideal candidates will have customer service experience, a high school degree, and the ability to navigate multiple technical platforms.
Qualifications
- Minimum 2 years of experience in customer service delivering technical support.
- Ability to learn multiple hardware platforms and operating systems.
- Ability to spend 4-8 hours per day sitting at a computer.
Responsibilities
- Provide over the phone technical support for device setup and troubleshooting.
- Maintain professionalism when assisting customers.
- Upsell Asurion products and services.
Skills
Customer service
Technical support
Time management
Computer literacy
Education
High School or GED
Tools
Call center software
Job description
A technology solutions company in Nashville is seeking Customer Service and Sales Representatives to provide high-quality customer support and technical assistance for various devices. Responsibilities include troubleshooting, upselling products, and maintaining professionalism. The position offers competitive hourly pay, monthly incentives, and benefits such as health insurance and 401(k) plans. Ideal candidates will have customer service experience, a high school degree, and the ability to navigate multiple technical platforms.
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