Tech-Savvy Customer Support & Sales Pro

Asurion; Nashville (TN); On-site; USD 52,000 - 58,000; Full time

Benefits offered by this job

Competitive hourly pay at $26/hour

Monthly sales incentives and annual bonus potential

Health, dental, and vision insurance programs

401(k) with company match

Free on-site garage parking

Access to cafeteria & coffee shop

Fitness center membership discount

Learning opportunities with tuition reimbursement

Job summary

A technology solutions company in Nashville is seeking Customer Service and Sales Representatives to provide high-quality customer support and technical assistance for various devices. Responsibilities include troubleshooting, upselling products, and maintaining professionalism. The position offers competitive hourly pay, monthly incentives, and benefits such as health insurance and 401(k) plans. Ideal candidates will have customer service experience, a high school degree, and the ability to navigate multiple technical platforms.

Qualifications

• Minimum 2 years of experience in customer service delivering technical support.
• Ability to learn multiple hardware platforms and operating systems.
• Ability to spend 4-8 hours per day sitting at a computer.

Responsibilities

• Provide over the phone technical support for device setup and troubleshooting.
• Maintain professionalism when assisting customers.
• Upsell Asurion products and services.

Skills

Customer service

Technical support

Time management

Computer literacy

Education

High School or GED

Tools

Call center software

Job description

A technology solutions company in Nashville is seeking Customer Service and Sales Representatives to provide high-quality customer support and technical assistance for various devices. Responsibilities include troubleshooting, upselling products, and maintaining professionalism. The position offers competitive hourly pay, monthly incentives, and benefits such as health insurance and 401(k) plans. Ideal candidates will have customer service experience, a high school degree, and the ability to navigate multiple technical platforms.