Technical Customer Success (Fully Remote)

Pessoa; EE. UU.; A distancia; USD 90.000 - 130.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote-friendly culture

Descripción de la vacante

Pessoa is seeking a technically adept professional to drive onboarding and enablement for its AI-powered software development platform. You will act as the bridge between customers, Product, and Engineering, delivering training and demos while monitoring adoption metrics.

The role emphasizes career development, knowledge sharing, and a remote-friendly culture. This position offers remote work from Brazil with global customer interactions and ongoing opportunities for professional growth within a

Responsabilidades

• Lead technical onboarding and platform configuration.
• Deliver technical training and enablement activities.
• Monitor adoption metrics and recommend improvements.
• Career development and knowledge sharing.

Descripción del empleo

• You will drive platform adoption and strengthen customer relationships through technical onboarding, training, and demonstrations.
• You will act as the technical bridge between customers, Product, and Engineering.

Responsibilities:

• Lead technical onboarding and platform configuration.
• Deliver technical training and enablement activities.
• Monitor adoption metrics and recommend improvements.
• Remote work from Brazil.
• Career development and knowledge sharing.

Pessoa

Pessoa provides an AI-powered software development platform that helps engineering teams improve workflows. The company emphasizes cross-functional collaboration, technical innovation, and professional growth in an inclusive, remote-friendly culture.