Technical Customer Service Representative - Chavies, KY

VetJobs; Chavies (KY); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Paid training

Medical insurance

Dental insurance

Life insurance

Vision insurance

401k match

Employee discounts

Internal mobility

Job summary

Foundever is hiring a Technical Customer Service Representative in Chavies, KY to support customers on accounting and tax platforms. You will handle inbound calls, chat, and email to deliver personalized, end-to-end assistance.

This on-site role offers paid training, internal growth opportunities, and benefits including medical, dental, life, and vision insurance, plus a 401k match. Applicants must be 18+, have a High School diploma or GED, and pass a background check.

Qualifications

• Ability to multitask in a fast-paced environment.
• +18 years of age or older.
• High school diploma or GED.

Responsibilities

• Handle inbound customer service calls
• Drive customer satisfaction through voice, chat and email
• Navigate multiple systems and tools
• Recommend product solutions for unique customer needs

Skills

Multitask

Fast-paced environment

18+ age

Education

High School/GED

Job description

Job Description

- Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, unless specifically stated otherwise, this role is 'On-Site'.

Technical Customer Service Representative

Join our dynamic team at Foundever, where every interaction is an opportunity to make a difference!

Location Requirements

Must live within the commuting range and be able to work 50 MILES OF 101 SYKES BLVD. CHAVIES, KY 41727

Job Overview

Foundever is hiring Technical Customer Service Associates! We invest in our people by providing paid training along with growth and development opportunities. For example, 84% of our managers are internal promotions. Become a valued member of our dynamic team, where you will have the opportunity to deliver exceptional, personalized support by assisting customers with a range of accounting and tax platforms and applications.

Key Skills & Responsibilities

• Handle inbound customer service calls
• Drive customer satisfaction through voice, chat and email communication
• Navigate multiple systems and tools
• Recommend product solutions for unique customer needs

Why You Should Join Us

• Pay: $17/hour base rate + growth opportunities up to $19/hour
• 100% paid training
• Dedicated time to skill development
• Benefits including medical, dental, life, and vision insurance
• Employee Assistance Program (EAP)
• 401k retirement plan with company match
• Employee discounts
• Referral bonuses
• Internal Mobility (84% of our managers are promoted within)

Auto req ID

483633BR

Minimum Education Required

High School/GED

Required Experience

What We're Looking For:

• Ability to multitask in and navigate between screens efficiently while assisting customers
• Comfortable in a fast-paced environment
• Must be 18+ years of age
• High school diploma (or GED equivalent)
• Must pass a criminal background

City

Chavies

State

Kentucky

Job Category

Technician

Job Code

CustomerService CustomerService

Affiliate Sponsor

Foundever

Salary Range

$30,000-$45,000