Customer Service Representative - Sumter, SC

VetJobs; Sumter (SC); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

401(k)

Medical insurance

Dental insurance

Vision insurance

Wellness programs

Paid time off

Employee discounts

Job summary

Foundever in Sumter, SC is seeking an on-site Banking Customer Service Representative to support entry-level banking and financial needs. The role offers paid training, opportunities for growth, and a comprehensive benefits package.

Candidates must reside within commuting distance to the Sumter office and be available for a minimum 40 hours per week, including some weekend hours. Starting pay is competitive with 401(k), medical, dental, vision, wellness programs, PTO, and employee discounts.

Qualifications

• High school diploma or GED required.
• 0–12 months of relevant customer service experience preferred.
• Must reside within commuting distance to Sumter, SC office.

Responsibilities

• Assist customers with basic banking and service inquiries.
• Complete paid training and apply learned skills on the job.
• Support a team-oriented work environment and adhere to company policies.

Skills

Customer service

Communication

Active listening

Problem solving

Multi-tasking

Tech-savviness

Education

High School Diploma or GED

Job description

Job Description

Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. Unless specifically stated otherwise, this role is "On-Site".

ATTENTION MILITARY AFFILIATED JOB SEEKERS

Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. Unless specifically stated otherwise, this role is "On-Site".

Banking Customer Service Representative

Join our dynamic team at Foundever in Sumter, SC where every interaction is an opportunity to make a difference! We are seeking passionate individuals to join us on-site at our office located at 1057 Broad Street, Suite B, Sumter, SC 29150. Please note that candidates must reside within commuting distance to our office.

Job Overview

As a Customer Service Representative at Foundever, you will play a vital role in supporting one of the largest insurance and banking providers in the U.S. You will assist customers with their entry-level banking and financial needs while contributing to a team-centric environment. We believe in investing in our people, which is reflected in our robust paid training program and numerous growth opportunities. Notably, 84% of our managers have been promoted from within.

Why You Should Join Us

• Competitive Pay: Starting at $17/hour, with paid training at $15/hour.
• Work Schedule: Minimum 40 hours per week, with weekend availability as needed.
• Comprehensive Benefits: 401(k), medical, dental, vision, wellness programs, paid time off, and employee discounts.
• Growth Opportunities: Clear pathways for career advancement within the company.

Auto req ID

483648BR

Minimum Education Required

High School/GED

What We’re Looking For

• Location: Must reside in Sumter, SC, or within commuting distance
• Age Requirement: Must be at least 18 years old
• Education: High school diploma or GED equivalent is required
• Experience: Preferred 6 months to 1 year of relevant work experience
• Availability: Must have flexible availability during operating hours
• Customer Service Skills: A professional attitude and aptitude for customer service are essential

Key Skills

• Tech-Savvy: Proficient in navigating system tools to search for information and answers
• Customer Service Excellence: Demonstrated ability to deliver exceptional service consistentlyReliability: Dependable and responsible, with a strong commitment to your role
• Critical Thinking: Capable of assessing situations and developing empathetic solutions
• Service Orientation: A personal drive to serve others with compassion and professionalism
• Organizational Skills: Strong organizational abilities to manage tasks effectively
• Self-Motivated Learner: Ability to independently learn and successfully pass the paid training provided by Foundever.

City*

Sumter

State*

South Carolina

Job_Category

Customer Service

Job Code

CustomerService CustomerService

Affiliate Sponsor

Foundever

Salary Range

$30,000-$45,000