Technical Client Support Specialist (Hybrid - Phoenix)

Austin Community College; Phoenix (AZ); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

401(k) with company match

Paid vacation and volunteering time

28-day sabbatical after 5 years of service

Paid parental leave

Job summary

A prominent educational institution in Phoenix is seeking an Associate for Technical Client Service. The role involves responding to client inquiries and providing website support in a team-oriented environment. Ideal candidates have 1-3 years of customer service experience and strong communication skills. Benefits include a competitive package, a 401(k) plan with company match, paid parental leave, and opportunities for professional growth.

Qualifications

• 1-3 years of customer service experience.
• Basic knowledge of computer desktop and website navigation.
• Effective time management skills.

Responsibilities

• Respond to client inquiries over the phone.
• Provide website support and problem resolution.
• Collaborate in a team-focused environment.

Skills

Customer service experience

Effective verbal communication

Effective written communication

Collaborative work style

Good time management

Job description

A prominent educational institution in Phoenix is seeking an Associate for Technical Client Service. The role involves responding to client inquiries and providing website support in a team-oriented environment. Ideal candidates have 1-3 years of customer service experience and strong communication skills. Benefits include a competitive package, a 401(k) plan with company match, paid parental leave, and opportunities for professional growth.