Hybrid Customer Service Specialist - Remote

Saludos Hispanos; Phoenix (AZ); Hybrid; USD 19,889 - 28,326; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Work from home

Job summary

A customer service provider in Phoenix, AZ, is seeking a full-time Customer Service Associate to provide excellent service and resolve customer issues. In this hybrid remote role, you will work closely with our sales and support teams, ensuring customer inquiries are handled effectively. A bilingual candidate is preferred, and strong computer skills are required. The position offers $17.50 per hour with flexible hours, including evenings and weekends.

Qualifications

• Must be able to work flexible hours including evenings/weekends/holidays as needed.
• 1 year of experience preferred but not required.
• Ability to manage customer inquiries effectively.

Responsibilities

• Provide a high level of professionalism to ensure a positive customer experience.
• Ensure all data entry into the company’s systems is accurate and complete.
• Prepare purchase orders, shipping quotes, and invoices for customer orders.
• Respond to customer inquiries and provide quality service.

Skills

Bilingual (English Spanish)

Excellent computer skills including Microsoft Office

Strong communication skills

Ability to multi-task

Attention to detail

Tools

Microsoft Office products

NetSuite or similar ERP systems

Job description

A customer service provider in Phoenix, AZ, is seeking a full-time Customer Service Associate to provide excellent service and resolve customer issues. In this hybrid remote role, you will work closely with our sales and support teams, ensuring customer inquiries are handled effectively. A bilingual candidate is preferred, and strong computer skills are required. The position offers $17.50 per hour with flexible hours, including evenings and weekends.