Senior IT Site Engineer — Phoenix (Hybrid, Exec Support)

jobr.pro; Phoenix (AZ); Hybrid; USD 102,000 - 127,000; Full time

Benefits offered by this job

Wellness programs

Company retreats

Diversity and inclusion initiatives

Job summary

jobr.pro is hiring a Senior IT Site Engineer in Phoenix, AZ, to provide critical IT support and manage technical issues. This hybrid role includes day-to-day problem-solving, onboarding new hires, and ensuring a seamless infrastructure for the local office.

The ideal candidate will have extensive IT support experience and the ability to mentor junior staff. Benefits include a salary range of $102,000-$127,000 per year and a culture that values teamwork and innovation.

Qualifications

• 5+ years of professional IT Support experience, including 2+ years supporting multiple offices.
• Demonstrated experience providing white-glove technical support to executives.
• Advanced troubleshooting across macOS, Windows, mobile, and peripherals.

Responsibilities

• Serve as the primary onsite contact for technical issues.
• Deliver senior-level, white-glove technical support to leadership.
• Support the full asset lifecycle in partnership with the global IT team.

Skills

Customer support

Technical troubleshooting

Network management

AV support

Mentorship

Education

5+ years of IT support experience

Experience with MDM platforms

Tools

Zoom

Slack

Jira

Job description

jobr.pro is hiring a Senior IT Site Engineer in Phoenix, AZ, to provide critical IT support and manage technical issues. This hybrid role includes day-to-day problem-solving, onboarding new hires, and ensuring a seamless infrastructure for the local office.

The ideal candidate will have extensive IT support experience and the ability to mentor junior staff. Benefits include a salary range of $102,000-$127,000 per year and a culture that values teamwork and innovation.