Director of Billing

Geneva Search Partners LLC; Chicago (IL); On-site; USD 140,000 - 180,000; Full time

Benefits offered by this job

Bonus opportunity

Comprehensive benefits

Career growth potential

Job summary

Geneva Search Partners LLC in Chicago is seeking a Billing Director to lead and elevate the billing operations function. The role combines operational expertise with technology, process improvement, and team development.

You will manage a billing team, drive system enhancements, automate processes, and partner with finance and operations. Candidates should have 7+ years in billing leadership and experience with 3E or similar systems.

Qualifications

• Must have a Bachelor's degree.
• Minimum 7 years of billing operations leadership experience.
• Proven ability to manage and develop teams.
• Strong understanding of the full billing lifecycle and process optimization.
• Experience with 3E or similar legal billing/financial systems.
• Experience leading technology-driven billing system initiatives.
• Excellent project management and stakeholder communication skills.

Responsibilities

• Lead all aspects of the billing operation, ensuring accuracy, efficiency, and exceptional service levels.
• Manage, mentor, and develop a high-performing billing team.
• Evaluate and improve billing processes, workflows, and controls to increase efficiency and reduce risk.
• Drive technology initiatives, including system enhancements, conversions, implementations, and upgrades.
• Partner with leadership, finance, and operational stakeholders to identify opportunities for automation and process improvement.
• Serve as a subject matter expert on billing systems, reporting, and best practices.
• Develop training programs and documentation to improve team capabilities and system adoption.
• Monitor key performance metrics and implement continuous improvement initiatives across the billing function.Ensure compliance with firm policies, client requirements, and billing guidelines.

Skills

Billing leadership

Process optimization

Stakeholder management

Project management

Systems thinking

Education

Bachelor's degree

Tools

3E system

Job description

A large professional service firm is seeking a Billing Director to lead and elevate its billing operations function. This is an excellent opportunity for a billing leader who combines deep operational expertise with a passion for technology, process improvement, and team development. We are targeting professionals who have built strong billing management experience and successfully driven system and workflow enhancements.

Key Responsibilities

• Lead all aspects of the billing operation, ensuring accuracy, efficiency, and exceptional service levels.
• Manage, mentor, and develop a high-performing billing team.
• Evaluate and improve billing processes, workflows, and controls to increase efficiency and reduce risk.
• Drive technology initiatives, including system enhancements, conversions, implementations, and upgrades.
• Partner with leadership, finance, and operational stakeholders to identify opportunities for automation and process improvement.
• Serve as a subject matter expert on billing systems, reporting, and best practices.
• Develop training programs and documentation to improve team capabilities and system adoption.
• Monitor key performance metrics and implement continuous improvement initiatives across the billing function.Ensure compliance with firm policies, client requirements, and billing guidelines.

Qualifications

• Bachelor's degree required.
• Minimum 7 years of relevant billing experience, with a strong background in billing operations leadership.
• Demonstrated experience managing and developing teams.
• Strong understanding of the full billing lifecycle, billing operations, and process optimization.
• Experience with 3E or similar legal billing/financial management systems.
• Experience leading billing system implementations, upgrades, conversions, or other technology-driven initiatives.
• Proven track record of improving processes, increasing efficiency, and leveraging technology to enhance operations.
• Strong project management, communication, and stakeholder management skills.

Competitive compensation package including bonus opportunity, comprehensive benefits, and long-term career growth potential.

Location Requirement: Candidates must be based in the Chicago area and able to work closely with local leadership and operations teams.