Team Lead, Technical Billing

Wheels, Inc; Schaumburg (IL); On-site; USD 47,000 - 66,000; Full time

Job summary

Wheels, Inc. seeks a Team Lead, Technical Billing to coordinate daily tasks, support Billing Technicians, and ensure key deadlines are met.

This role will calculate and implement complex client pricing changes and serve as the primary weekend billing support lead for continuous operations. The position requires an Associate’s or Bachelor’s in Finance/Accounting/Business Admin and 3+ years in billing operations, with strong Excel and SQL/Visual Basic/Access skills, in Schaumburg, IL or

Qualifications

• Associate’s or Bachelor’s degree in Finance, Accounting, Business Administration or related field preferred or equivalent
• Minimum 3 years of experience in billing operations, invoicing, or financial transaction processing
• Intermediate to advanced Microsoft Excel skills (Pivot Tables, Lookups, Formulas)
• Experience using SQL, Visual Basic, or Access

Responsibilities

• Coordinate day-to-day billing operations and assign tasks to the team
• Serve as primary weekend billing support lead and ensure continuity of operations
• Monitor deadlines, generate recurring analytical reports, and maintain data integrity
• Collaborate with IT during system testing and document issues

Skills

Strong analytical

Organizational skills

Team leadership

Cross-functional collaboration

Attention to detail

Education

Associate’s or Bachelor’s in Finance/Accounting/Business Admin

Tools

Microsoft Excel

SQL

Visual Basic

Access

Job description

Job Description:The Team Lead, Technical Billing provides task coordination and team support. The team lead will assign daily tasks and ensure key deadlines are completed. They will be the primary support for the day-to-day operations for the Billing Technicians. Calculate and implement complex client pricing changes. This role includes serving as the primary weekend billing support lead, ensuring continuity of operations. Functional subject matter expert on all billing related daily tasks and monthly audits with a client invoicing component.KEY RESPONSIBILITIES - ESSENTIAL FUNCTIONSAssist in monitoring day-to-day billing operations to ensure timely and accurate processingServe as the first point of contact for internal questions related to billing processes, discrepancies, or data interpretationDistribute and track tasks within the team to ensure deadlines and service levels are metSupport the creation of recurring analytical reports by gathering and preparing dataMaintain data integrity for reporting tools and collaborate with stakeholders on data clean-up or clarificationWork closely with the supervisor and IT during testing phases of system enhancements or upgradesHelp document system issues and user feedback for reporting to ITAssist with onboarding and mentoring new team members to accelerate integration and performanceEncourage collaboration, accountability, and a solution-oriented mindset within the teamAssist with onboarding new team members, helping them integrate into both the workflow and team cultureOther special projects as assignedLEADERSHIP RESPONSIBILITIESProvide informal coaching and training; promote knowledge-sharing and best practices to enhance team capabilityCOMPETENCIES - SKILLSStrong analytical and organizational skillsAbility to work with varying seniority levels, including staff, managers, clients, and external partnersMust have the ability to work in a fast-paced environmentEDUCATION AND EXPERIENCEAssociate’s degree or Bachelor’s degree in Finance, Accounting, Business Administration, or a related field preferred OR an equivalent combination of education and relevant work experienceMinimum of 3 years of experience in billing operations, invoicing, or financial transaction processingDemonstrated experience providing peer support, task coordination, and/or informal leadership within a team environmentIntermediate to Advanced skills in in Microsoft Excel (Pivot tables and Lookups and Formulas)Demonstrated experience in using SQL, Visual Basic, or Access is requiredJOB SPECIFICATIONS, PHYSICAL DEMANDS and WORK ENVIRONMENTWork Environment: This position can be in either in either Schaumburg, Ill (preference) or Alpharetta, GA and operates in a professional office environmentPositions Type/Standard Schedule: This is a full-time position, Monday through Friday; In-office 3 days, 8a-5p CTTravel: No Travel required for this positionDISCLAIMERPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.Our BenefitsWheels recognizes benefits are a significant part of your employee experience, and we've created a robust benefits package that is market-leading, competitive offerings so you and your family can receive outstanding care. Please click here for an overview of the benefits available to you and your family.Pay Range:$47,300-$66,200The base salary range for this position is listed above. This position is eligible to participate in the annual incentive plan which is based on company performance and individual performance. Compensation ranges are based on several factors including job function, level, and geographic location. Final offer amounts are determined by multiple factors including candidate experience, education, certifications, skill level and expertise, and may vary from the amounts listed here.EEO StatementWheels is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening.Wheels is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law. Wheels is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans.