Technical Architect – Slack & Salesforce Integrations

100 Salesforce, Inc.; Indiana (PA); Hybrid; USD 149,000 - 224,000; Full time

Benefits offered by this job

Healthcare benefits

401(k)

Employee stock purchase plan

Paid parental leave

Job summary

Salesforce is seeking a hands‑on Technical Architect to own the architecture and build for Enterprise engagements, spanning Slack and Salesforce, including third‑party integrations. You will translate requirements into scalable, secure solutions and lead technical workshops with customer teams.

You will design APIs and integrations, configure Slack capabilities, and ensure long‑term maintainability while aligning with Delivery Managers and Solution Designers.

Qualifications

• 8–10+ years of technical architecture, integration engineering, or hands‑on technical consulting experience, preferably in SaaS and/or professional services.
• Demonstrated hands‑on experience building integrations and custom solutions on collaboration, workflow, or CRM platforms.
• Strong working knowledge of Slack (Workflow Builder, admin APIs, Slack AI, Slackbot/custom apps) and Salesforce core clouds (Sales Cloud, Service Cloud) and/or Agentforce.
• Hands‑on experience with API‑based architecture and integration patterns (REST, webhooks, event streams, middleware such as MuleSoft).

Responsibilities

• Own the technical architecture and hands‑on build for Enterprise customer engagements, translating validated solution designs into working implementations.
• Design and build integrations between Slack and Salesforce products (Sales Cloud, Service Cloud, Agentforce, Data Cloud) and third‑party systems using APIs, webhooks, and middleware.
• Configure and extend Slack capabilities to meet customer requirements, preferring the simplest viable technical path.
• Partner with Solution Designers, Delivery Managers, and customer technical stakeholders to validate feasibility, scope technical effort, and identify risks early.
• Produce and maintain technical artifacts — architecture diagrams, integration specs, configuration and deployment documentation.
• Lead technical workshops and deep‑dives with customer teams, troubleshooting issues and guiding trade‑offs.
• Ensure solutions follow security, governance, and scalability best practices across Slack and Salesforce platforms.
• Support post‑launch technical adoption and platform health checks, including admin enablement.

Skills

Technical architecture

Integration engineering

Hands-on consulting

API‑based architecture

JavaScript/Node

Apex

Python

Communication skills

Collaborative mindset

Salesforce knowledge

Tools

Slack

Salesforce core clouds

MuleSoft

REST APIs

Webhooks

Job description

Salesforce is seeking a hands‑on Technical Architect to own the architecture and build for Enterprise engagements, spanning Slack and Salesforce, including third‑party integrations. You will translate requirements into scalable, secure solutions and lead technical workshops with customer teams.

You will design APIs and integrations, configure Slack capabilities, and ensure long‑term maintainability while aligning with Delivery Managers and Solution Designers.