Enterprise Slack-Salesforce Tech Architect AI & Integrations

Salesforce; Charlotte (NC); On-site; USD 140,000 - 190,000; Full time

Job summary

Salesforce is seeking a Technical Architect to own the technical architecture and hands-on build for Enterprise customer engagements, translating requirements into scalable Slack and Salesforce integrations.

You will design and implement integrations, configure Slack capabilities, and collaborate with delivery teams to ensure secure, maintainable solutions that unlock Enterprise value across the Salesforce ecosystem.

Qualifications

• 8-10+ years of technical architecture, integration engineering, or hands-on technical consulting experience.
• Hands-on experience building integrations and custom solutions on collaboration, workflow, or CRM platforms.
• Strong working knowledge of Slack (Workflow Builder, admin APIs, Slack AI, Slackbot/custom apps) and Salesforce core.

Responsibilities

• Own the technical architecture and hands-on build for Enterprise customer engagements, translating validated solution designs into working implementations.
• Design and build integrations between Slack and Salesforce products (Sales Cloud, Service Cloud, Agentforce, Data Cloud) as well as third-party systems, using APIs, webhooks, and middleware platforms.
• Configure and extend Slack capabilities (Workflow Builder, Slackbot skills, Slack AI, admin APIs, custom apps) to meet customer requirements, favoring the simplest viable technical path.
• Partner closely with Solution Designers, Delivery Managers, and customer technical stakeholders to validate feasibility, scope technical effort, and identify risks early.
• Produce and maintain technical artifacts - architecture diagrams, integration specs, configuration and deployment documentation - that support long-term maintainability.
• Lead technical workshops and deep-dives with customer engineering and admin teams, troubleshooting issues and guiding trade-off decisions.
• Ensure solutions follow security, governance, and scalability best practices across Slack and Salesforce platforms.
• Support post-launch technical adoption, including admin enablement, troubleshooting, and platform health checks.
• Continuously improve delivery practices by building reusable technical patterns, accelerators, and AI-native tooling to increase delivery efficiency.

Skills

Technical architecture

Integration engineering

SaaS experience

Slack knowledge

Solution design

Tools

Slack

Salesforce Core

Job description

Salesforce is seeking a Technical Architect to own the technical architecture and hands-on build for Enterprise customer engagements, translating requirements into scalable Slack and Salesforce integrations.

You will design and implement integrations, configure Slack capabilities, and collaborate with delivery teams to ensure secure, maintainable solutions that unlock Enterprise value across the Salesforce ecosystem.