Technical Architect

StratEdge IT Consulting INC; New Jersey; On-site; USD 76,000 - 83,000; Full time

Job summary

StratEdge IT Consulting INC, on behalf of client TCS, seeks a Technical Architect - ServiceNow in Somerset, NJ, to lead architecture, integration, and deployment efforts.

The ideal candidate has senior hands-on experience across ITSM/ITOM/ITAM, ITIL processes, and GxP compliance, with demonstrated ability to drive end-to-end ServiceNow implementations and mentor project teams. This on-site role offers challenging transformation programs and collaboration with cross-functional teams.

Qualifications

• Experience leading 3+ Transformation Implementation projects in ITSM/ITOM/ITAM and Integrations.
• Hands-on in ServiceNow custom app design and development.
• Certified ServiceNow administrator and Implementation Specialist in ITSM/HAM/SAM, with ITIL foundation.
• Experience with IT asset management and validated environments.

Responsibilities

• Design technical solutions and best practices guidance based on customer requirements and convert to functional requirements.
• Review requirements to ensure they are detailed enough for accurate estimation.
• Mentor and share technical knowledge with the team.
• Lead end-to-end ServiceNow implementations across ITSM/ITOM/ITAM with integrations.
• Oversee deployments, upgrades, migrations, and maintenance activities.

Skills

ServiceNow

ITIL

ITSM/ITOM/ITAM

Architecture leadership

Integration skills

GxP/CSV

Tools

ServiceNow Platform

Job description

Job Title : Technical Architect - ServiceNow

Location : Somerset, NJ

Client: TCS

Rate: $55/hr on W2

$60/hr on C2C

Positions: 3

Jd

PLEASE NOTE The rates may be negotiable based on experience, education, geographic location, and other factors..

Technical Architect - ServiceNow

Experience as a Senior Technical Lead / Architect / Consultant

Experienced in ITIL Process Definition, Integration Solutions, Architecture level configurations.

Experienced in leading at least 3 or more Transformation Implementation projects in ITSM /ITOM /ITAM / Integrations area and complete Implementation lifecycle for ServiceNow.

Experience in ServiceNow custom application design and development

Expertise ServiceNow deployments, integration with other third-party tools, Orchestration, operational activities, Project Management expertise and merging multiple instances.

Experience in IT Asset Management Lifecycle and ServiceNow HAM Pro features and functions.

Experienced in leading at least five end to end Implementation projects in ITSM/ITOM/ ITAM [HAM, SAM] and CMDB.

Strong work experience and associated for projects like Support, Maintenance, Migration, Upgrades, Integrations, and Implementations

Mentor and share technical knowledge/guidance to team.

Design technical solutions and best practices guidance based on customer requirements and convert to functional requirements.

Responsible for reviewing requirements to ensure that they are provided in sufficient detail to be accurately estimated.

Very good ITIL process knowledge and ability to evaluate and bring out the correlations and impacts with respect to customer requirements and ITIL / industry standards.

Maintains and reviews license Data in ServiceNow and proactively reports on the compliance slippage.

Must be certified with ServiceNow Systems Administrator, ServiceNow Implementation Specialist in ITSM / HAM / SAM / Discovery and ITIL V3 foundation.

Hands-on experience in architecting and delivering GxP-compliant ServiceNow solutions, including Computer System Validation (CSV), URS, SRS, IQ/OQ, RTM, 21 CFR Part 11 compliance, audit trails, and validation documentation.

Strong experience with ServiceNow Service Exchange architecture and integrations, including remote catalog items, incident synchronization, foundation data management, cross-instance integrations, and validated/non-validated ServiceNow environments