Technical Advisor

Kids for the Future; Odessa (TX); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

401(k) with company match

Paid time off and holiday pay

Career development and training

Company culture rooted in respect, and

Collaboration opportunities

Job summary

UTEX Industries is seeking a Technical Advisor for Well Service Products to support field operations in the Permian Basin. The role focuses on troubleshooting, performance optimization, and strong customer liaison with frac and well service companies to improve packing longevity and reduce downtime.

You will train field personnel, diagnose issues, and recommend best practices for installation and maintenance, contributing to product reliability and sales growth in a challenging oilfield

Qualifications

• 5+ years of oilfield services experience in pressure pumping or well service operations.
• Hands-on knowledge of fluid ends, frac pumps, and high-pressure pumping systems.
• Proven experience troubleshooting, diagnosing failures, and optimizing fluid ends.

Responsibilities

• Act as the primary technical liaison between customers and UTEX, ensuring well service products meet operational needs.
• Conduct on-site inspections and performance assessments to maximize efficiency and minimize downtime.
• Diagnose failures, recommend maintenance solutions, and educate customers on installation and lubrication best practices.
• Gather market intelligence and provide feedback to engineering teams to refine sealing solutions.

Skills

Well service packing

Fluid ends

Lubrication systems

Education

High school

Job description

• Location 1104 Market Avenue,Odessa, TX, 79761,United States
• Employee Type FT Exempt
• Required Degree High school
• Travel 10%

Description

About UTEX Industries: UTEX Industries is a leading manufacturer of engineered sealing solutions serving the oil and gas, industrial, and petrochemical markets. With a legacy of innovation and operational excellence, we take pride in our people, our products, and our purpose. Join a team that values safety, integrity, and continuous improvement.

Position Summary: The Technical Advisor - Well Service Products role will be a customer-facing, technical problem-solving, and business-supporting position that directly impacts UTEX Well Service Product performance, customer satisfaction, and sales growth. This role will play a critical part in improving customer retention, reducing downtime, and ensuring product reliability, leading to increased trust in UTEX sealing solutions and contributing to sales growth.

The Technical Advisor - Well Service Products will serve as a key technical expert and customer liaison, ensuring optimal well service packing performance and longevity. This role involves on-site troubleshooting, performance optimization, and relationship management with well service and pressure pumping companies in the Permian Basin.

Customer Support & Relationship Management

• Act as the primary technical liaison between customers and UTEX, ensuring our well service products align with their operational needs.
• Build and maintain strong relationships with frac and well service companies to support fluid-end maintenance and replacement cycles.
• Provide hands-on training and guidance to customer field personnel on installation, maintenance, and failure prevention best practices for well service packing.

Fluid End Optimization & Technical Support

• Conduct on-site inspections and performance assessments of UTEX Well Service Products to maximize efficiency and minimize downtime.
• Diagnose common failure points (improper installation, inadequate lubrication, degradation) and recommend preventative maintenance solutions.
• Collaborate with maintenance teams to implement best practices for proper installation, lubrication, and sealing techniques, improving product longevity.
• Provide recommendations on packing materials, seals, and components best suited for specific applications and conditions.

Troubleshooting & Field Service

• Respond to urgent customer issues related to UTEX products and packing failures, minimizing operational disruptions.
• Perform on-site failure analysis, document findings, and recommend corrective actions.
• Work closely with customers to analyze well service packing performance data and identify efficiency improvements.
• Support sales teams by identifying customer needs and providing technical recommendations on sealing solutions and well service packing sets.
• Educate customers on the benefits of different materials, installation procedures, and UTEX-provided packing tools to extend well service packing (WSP) life.
• Gather market intelligence and provide feedback to engineering and product development teams to refine sealing solutions on an application basis.
• Document all service visits, training sessions, customer interactions, and technical recommendations in detailed reports for internal tracking and follow-up.
• Work closely with sales, R&D, and engineering teams to improve product designs based on field data collected.
• Stay updated on industry trends, competitor offerings, and new technologies in fluid end solutions.

Ideal Candidate Profile

• Strong technical expertise in well service packing, fluid ends, and packing lubrication systems.
• Experience in field-level operations, equipment field service, and maintenance in oilfield services.
• Ability to diagnose, troubleshoot, and optimize well service packing sets under extreme conditions.
• Excellent customer-facing and relationship management skills.
• Self-starter who can work independently in the field with minimal supervision.

Required Education and Experience

• 5+ years of experience in an oilfield services role, pressure pumping, well service operations, or fluid end maintenance.
• Hands-on knowledge of fluid ends, frac pumps, and high-pressure pumping systems.
• Proven experience troubleshooting, diagnosing failures, and optimizing theperformance of fluid ends.
• Strong ability to work independently in the field, managing service visits and customer interactions.

Preferred Experience

• Customer-facing experience (ex. technical sales, field service sales, or maintenance roles).
• Experience working with oilfield service companies, pressure pumping operations, or pump OEMs.
• Knowledge of pumping applications and their impact on fluid end performance.

Location: Permian Basin - Field-Based Role

Travel: Required within assigned service region and other basins on a case by case basis.

Why UTEX?

Wedon’tjust build products - we build careers.

• 401(k) with company match
• Paid time off and holiday pay
• Career development and training opportunities
• A company culture rooted in respect, innovation, and collaboration

Equal Opportunity Employer: UTEX Industries is an equal employment opportunity employer and shall make all employment-related decisions without regard to race, color, national origin, ancestry, religion, creed, age, sex, sexual orientation, marital status, military or veteran status, and/or any other status or condition protected by applicable federal, state, or local law.