Technical Advisor

Kids for the Future; Houston (TX); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

401(k) with company match

Paid time off

Career development and training

Job summary

UTEX Industries in the Houston area seeks a Technical Advisor – Well Service Products to serve as a technical problem solver and customer liaison for field operations. You will support packing performance, conduct on-site inspections, train customer personnel, and collaborate with maintenance teams to extend product life while contributing to sales growth.

The role requires 5+ years of oilfield service experience, strong troubleshooting, and the ability to travel 50% across the North

Qualifications

• Bachelor's degree in mechanical engineering or petroleum technology, ideally with API certifications.
• 5+ years of oilfield services experience including pressure pumping and fluid end maintenance.
• Technical certifications in pump mechanics, hydraulics, or maintenance and reliability are a plus.
• Strong diagnostic, troubleshooting, and field problem-solving skills.
• Excellent customer-facing and relationship-management abilities.

Responsibilities

• Act as the primary technical liaison between customers and UTEX, ensuring our well service products meet operations needs.
• Perform on-site inspections and performance assessments to optimize packing performance and minimize downtime.
• Diagnose failures, recommend preventative maintenance, and guide lubrication and installation best practices.
• Collaborate with sales, R&D, and engineering to translate field data into product improvements.
• Travel up to 50% to support customers in the North Texas/Oklahoma region.

Skills

Well service packing

Fluid ends

Packing lubrication systems

Customer-facing

Field service

Education

Bachelor's degree in Mechanical Engineering or Petroleum Technology

API certifications or pump hydraulics training

High school diploma or GED with oilfield experience

Job description

Position: Technical Advisor – Well Service Products

About UTEX Industries: UTEX Industries is a leading manufacturer of engineered sealing solutions serving the oil and gas, industrial, and petrochemical markets. With a legacy of innovation and operational excellence, we take pride in our people, our products, and our purpose. Join a team that values safety, integrity, and continuous improvement.

The Technical Advisor – Well Service Products role will be a customer-facing, technical problem-solving, and business-supporting position that directly impacts UTEX Well Service Product performance, customer satisfaction, and sales growth. This role will play a critical part in improving customer retention, reducing downtime, and ensuring product reliability, leading to increased trust in UTEX sealing solutions and contributing to sales growth. We are looking for someone to support the North Texas / Oklahoma Region.

The Technical Advisor – Well Service Products will serve as a key technical expert and customer liaison, ensuring optimal well service packing performance and longevity. This role involves on-site troubleshooting, performance optimization, and relationship management with well service and pressure pumping companies in the North Texas / Oklahoma region.

Customer Support & Relationship Management

• Act as the primary technical liaison between customers and UTEX, ensuring our well service products align with their operational needs.
• Build and maintain strong relationships with frac and well service companies to support fluid-end maintenance and replacement cycles.
• Provide hands‑on training and guidance to customer field personnel on installation, maintenance, and failure prevention best practices for well service packing.

Fluid End Optimization & Technical Support

• Conduct on‑site inspections and performance assessments of UTEX Well Service Products to maximize efficiency and minimize downtime.
• Diagnose common failure points (improper installation, inadequate lubrication, degradation) and recommend preventative maintenance solutions.
• Collaborate with maintenance teams to implement best practices for proper installation, lubrication, and sealing techniques, improving product longevity.
• Provide recommendations on packing materials, seals, and components best suited for specific applications and conditions.

Troubleshooting & Field Service

• Respond to urgent customer issues related to UTEX products and packing failures, minimizing operational disruptions.
• Perform on‑site failure analysis, document findings, and recommend corrective actions.
• Work closely with customers to analyze well service packing performance data and identify efficiency improvements.
• Support sales teams by identifying customer needs and providing technical recommendations on sealing solutions and well service packing sets.
• Educate customers on the benefits of different materials, installation procedures, and UTEX‑provided packing tools to extend well service packing (WSP) life.
• Gather market intelligence and provide feedback to engineering and product development teams to refine sealing solutions on an application basis.
• Document all service visits, training sessions, customer interactions, and technical recommendations in detailed reports for internal tracking and follow‑up.
• Work closely with sales, R&D, and engineering teams to improve product designs based on field data collected.
• Stay updated on industry trends, competitor offerings, and new technologies in fluid end solutions.

Ideal Candidate Profile

• Strong technical expertise in well service packing, fluid ends, and packing lubrication systems.
• Experience in field‑level operations, equipment field service, and maintenance in oilfield services.
• Ability to diagnose, troubleshoot, and optimize well service packing sets under extreme conditions.
• Excellent customer‑facing and relationship management skills.
• Self‑starter who can work independently in the field with minimal supervision.

Required Education and Experience:

Education

Preferred Qualifications:

An associate or bachelor’s degree in mechanical engineering or petroleum technology.

Technical certifications in pump mechanics, hydraulics, or maintenance and reliability (e.g., API certifications) are a plus.

A high school diploma or GED, combined with significant hands‑on experience in an oilfield services role, pressure pumping, or fluid end maintenance.

Technical training in equipment maintenance, diesel mechanics, or hydraulic systems is required.

Required Experience:

5+ years of experience in an oilfield services role, pressure pumping, well service operations, or fluid end maintenance.

Hands‑on knowledge of fluid ends, frac pumps, and high‑pressure pumping systems.

Proven experience troubleshooting, diagnosing failures, and optimizing theperformance of fluid ends.

Strong ability to work independently in the field, managing service visits and customer interactions.

Preferred Experience:

Customer‑facing experience (ex. technical sales, field service sales, or maintenance roles).

Experience working with oilfield service companies, pressure pumping operations, or pump OEMs.

Knowledge of pumping applications and their impact on fluid end performance.

Travel:

50% on average

Required within assigned service region and other basins on a case by case basis.

Why UTEX?

Wedon’tjust build products — we build careers.

401(k) with company match

Paid time off and holiday pay

Career development and training opportunities

A company culture rooted in respect, innovation, and collaboration

Equal Opportunity Employer:
UTEX Industries is an equal employment opportunity employer and shall make all employment‑related decisions without regard to race, color, national origin, ancestry, religion, creed, age, sex, sexual orientation, marital status, military or veteran status, and/or any other status or condition protected by applicable federal, state, or local law.