Technical Advisor
UTEX Industries Inc.
Get more replies from employers
Send a job-specific resume in minutes.
Benefits offered by this job
Job summary
UTEX Industries is seeking a Technical Advisor for Well Service Products to act as the main technical liaison with customers, ensuring our well service solutions meet field needs and drive product performance. You will support fluid-end maintenance, provide training, and help reduce downtime through proper installation and maintenance practices.
The role emphasizes hands-on field work, strong customer relationships, and collaboration with sales, R&D, and engineering to improve sealing solutions.
Qualifications
- 5+ years in oilfield services or fluid end maintenance.
- Hands-on knowledge of fluid ends and high-pressure pumping systems.
- Experience diagnosing failures and optimizing performance.
- Ability to work independently in the field.
- Strong customer-facing communication.
Responsibilities
- Act as the primary technical liaison between customers and UTEX, ensuring our well service products align with their operational needs.
- Build and maintain strong relationships with frac and well service companies to support fluid-end maintenance and replacement cycles.
- Provide hands-on training and guidance to customer field personnel on installation, maintenance, and failure prevention best practices for well service packing.
- Conduct on-site inspections and performance assessments of UTEX Well Service Products to maximize efficiency and minimize downtime.
- Diagnose common failure points and recommend preventative maintenance solutions.
- Collaborate with maintenance teams to implement best practices for installation, lubrication, and sealing techniques.
- Provide recommendations on packing materials, seals, and components for specific applications and conditions.
- Respond to urgent customer issues related to UTEX products and packing failures, minimizing disruptions.
- Perform on-site failure analysis, document findings, and recommend corrective actions.
- Work with customers to analyze well service packing performance data and identify efficiency improvements.
- Support sales teams by identifying customer needs and providing technical recommendations on sealing solutions.
- Educate customers on materials, installation procedures, and UTEX packing tools to extend packing life.
- Gather market intelligence and provide feedback to engineering and product development teams.
Skills
Job description
UTEX Industries is a leading manufacturer of engineered sealing solutions serving the oil and gas, industrial, and petrochemical markets. With a legacy of innovation and operational excellence, we take pride in our people, our products, and our purpose. Join a team that values safety, integrity, and continuous improvement.
UTEX Industries is a leading manufacturer of engineered sealing solutions serving the oil and gas, industrial, and petrochemical markets. With a legacy of innovation and operational excellence, we take pride in our people, our products, and our purpose. Join a team that values safety, integrity, and continuous improvement.
The Technical Advisor -Well Service Products role will be a customer-facing, technical problem-solving, and business-supporting position that directly impacts UTEX Well Service Product performance, customer satisfaction, and sales growth. This role will play a critical part in improving customer retention, reducing downtime, and ensuring product reliability, leading to increased trust in UTEX sealing solutions and contributing to sales growth.
- Act as the primary technical liaison between customers and UTEX, ensuring our well service products align with their operational needs.
- Build and maintain strong relationships with frac and well service companies to support fluid-end maintenance and replacement cycles.
- Provide hands-on training and guidance to customer field personnel on installation, maintenance, and failure prevention best practices for well service packing.
- Conduct on-site inspections and performance assessments of UTEX Well Service Products to maximize efficiency and minimize downtime.
- Diagnose common failure points (improper installation, inadequate lubrication, degradation) and recommend preventative maintenance solutions.
- Collaborate with maintenance teams to implement best practices for proper installation, lubrication, and sealing techniques, improving product longevity.
- Provide recommendations on packing materials, seals, and components best suited for specific applications and conditions.
- Respond to urgent customer issues related to UTEX products and packing failures, minimizing operational disruptions.
- Perform on-site failure analysis, document findings, and recommend corrective actions.
- Work closely with customers to analyze well service packing performance data and identify efficiency improvements.
- Support sales teams by identifying customer needs and providing technical recommendations on sealing solutions and well service packing sets.
- Educate customers on the benefits of different materials, installation procedures, and UTEX-provided packing tools to extend well service packing (WSP) life.
- Gather market intelligence and provide feedback to engineering and product development teams to refine sealing solutions on an application basis.
- Document all service visits, training sessions, customer interactions, and technical recommendations in detailed reports for internal tracking and follow-up.
- Work closely with sales, R&D, and engineering teams to improve product designs based on field data collected.
- Stay updated on industry trends, competitor offerings, and new technologies in fluid end solutions.
- Strong technical expertise in well service packing, fluid ends, and packing lubrication systems.
- Experience in field-level operations, equipment field service, and maintenance in oilfield services.
- Ability to diagnose, troubleshoot, and optimize well service packing sets under extreme conditions.
- Excellent customer-facing and relationship management skills.
- Self-starter who can work independently in the field with minimal supervision.
- 5+ years of experience in an oilfield services role, pressure pumping, well service operations, or fluid end maintenance.
- Hands-on knowledge of fluid ends, frac pumps, and high-pressure pumping systems.
- Proven experience troubleshooting, diagnosing failures, and optimizing the performance of fluid ends.
- Strong ability to work independently in the field, managing service visits and customer interactions.
- Customer-facing experience (ex. technical sales, field service sales, or maintenance roles).
- Experience working with oilfield service companies, pressure pumping operations, or pump OEMs.
- Knowledge of pumping applications and their impact on fluid end performance.
Location: Permian Basin – Field-Based Role
Travel: Required within assigned service region and other basins on a case by case basis.
We don’t just build products — we build careers.
- Competitive pay
- Comprehensive health, dental, and vision benefits
- 401(k) with company match
- Paid time off and holiday pay
- Career development and training opportunities
- A company culture rooted in respect, innovation, and collaboration
UTEX Industries is an equal employment opportunity employer and shall make all employment-related decisions without regard to race, color, national origin, ancestry, religion, creed, age, sex, sexual orientation, marital status, military or veteran status, and/or any other status or condition protected by applicable federal, state, or local law.
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
