Technical Account Specialist - Customer & Parts Support

US641 Valmet, Inc.; Beloit (WI); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

401k with company match

Company-funded pension

Job summary

Valmet seeks an Account Specialist to act as the primary customer contact for accounts, delivering inside sales support and quotations for spare parts. You will provide technical applications and help respond to customer inquiries, coordinating with mills and internal teams.

The role emphasizes technical knowledge and strong customer service, with duties spanning quotation generation and collaborative support for sales personnel. The environment values innovation and teamwork.

Qualifications

• Associate's degree in business or engineering or related field.
• 3–5 years customer service experience or experience in a technical capacity, preferably in pulp and paper.

Responsibilities

• Serve as the customer contact for accounts, handling inside sales functions.
• Provide technical applications and customer quotations for spare parts.
• Offer technical support for spare part coordinators, customers, and other sales personnel.

Skills

Customer service

Technical capacity

Communication

Education

Associate's degree

Tools

Valmet documentation systems

Job description

Valmet seeks an Account Specialist to act as the primary customer contact for accounts, delivering inside sales support and quotations for spare parts. You will provide technical applications and help respond to customer inquiries, coordinating with mills and internal teams.

The role emphasizes technical knowledge and strong customer service, with duties spanning quotation generation and collaborative support for sales personnel. The environment values innovation and teamwork.