Technical Account Manager, Photonics Programs

QUANTUM COMPUTING, INC.; Bedford (MA); On-site; USD 90,000 - 150,000; Full time

Job summary

Quantum Computing Inc. in Bedford, MA, seeks an Account Manager to serve as the primary liaison between customers and internal engineering, operations, and business teams.

You will manage technical programs, ensure milestones, budgets, and quality expectations are met, and maintain strong customer relationships. In this role you will translate complex engineering information for nontechnical stakeholders, coordinate with cross-functional teams, and help deliver photonics-related projects on

Qualifications

• Bachelor's degree or equivalent in engineering, business, or related field.
• 5+ years in technical account or program management roles.
• Experience managing cross-functional projects with budgets and schedules.
• Strong written and verbal communication for technical customers.

Responsibilities

• Act as primary client contact, maintain clear lifecycle communication.
• Manage technical programs from inception to delivery, including budgets.
• Coordinate with engineering, operations, and sales to align requirements.
• Translate complex technical updates into clear customer reports.
• Prepare program plans, status reports, and reviews.
• Track costs, risks, and changes within approved scope.

Skills

Account management

Program management

Cross-functional teams

Customer relations

Technical understanding

Budget tracking

Education

Bachelor’s degree in engineering, business, or related field

Tools

Salesforce

HubSpot

ERP systems

Job description

Quantum Computing Inc. in Bedford, MA, seeks an Account Manager to serve as the primary liaison between customers and internal engineering, operations, and business teams.

You will manage technical programs, ensure milestones, budgets, and quality expectations are met, and maintain strong customer relationships. In this role you will translate complex engineering information for nontechnical stakeholders, coordinate with cross-functional teams, and help deliver photonics-related projects on