Technical Account Manager - Onboarding & Customer Growth

Hightouch; United States; On-site; USD 132,000 - 200,000; Full time

Benefits offered by this job

Equity compensation

Early exercise options

10-year post-termination exercise window

Job summary

Hightouch is looking for a Technical Account Manager to bridge the gap between the company and its mid-market customers. The role involves overseeing the customer journey from onboarding to ensuring satisfaction and adoption of the Hightouch platform.

The ideal candidate should have over 5 years of experience in client-facing positions, excellent communication skills, and a strong technical background. Compensation includes a base salary of $132,000 – $160,000 and equity compensation options.

Qualifications

• 5+ years in a client-facing or technology-focused role.
• Strong project management and communication skills.
• Ability to learn new technologies and troubleshoot.

Responsibilities

• Oversee customer success and technical onboarding.
• Work closely with sales to increase product adoption.
• Deliver proactive technical guidance on Hightouch products.

Skills

Client-facing experience

Technical project management

SQL

APIs

Problem-solving skills

Communication skills

Job description

Hightouch is looking for a Technical Account Manager to bridge the gap between the company and its mid-market customers. The role involves overseeing the customer journey from onboarding to ensuring satisfaction and adoption of the Hightouch platform.

The ideal candidate should have over 5 years of experience in client-facing positions, excellent communication skills, and a strong technical background. Compensation includes a base salary of $132,000 – $160,000 and equity compensation options.