Enterprise Technical Success Manager

Hightouch; San Francisco (CA); On-site; USD 132,000 - 250,000; Full time

Benefits offered by this job

Equity compensation

10-year post-termination exercise window

Job summary

Hightouch in San Francisco is seeking a Technical Account Manager to bridge the gap between the company and Fortune 5000 customers. You will manage the customer journey from kickoff to adoption and help clients utilize the platform fully.

This role requires strong communication and project management skills alongside a technical acumen to guide customers effectively. The compensation ranges from $165,000 to $250,000 annually, in addition to equity options.

Qualifications

• 5-10 years of experience in a client-facing or technology-focused role.
• Experience executing technical projects with customer-first attitude.
• Proven ability to learn new technologies quickly.

Responsibilities

• Oversee the entire customer journey from onboarding to success.
• Deliver organized onboarding for customers through project management.
• Provide proactive technical guidance across all products.

Skills

Client-facing experience

Technical project management

SQL and database knowledge

Excellent communication skills

Problem-solving skills

Job description

Hightouch in San Francisco is seeking a Technical Account Manager to bridge the gap between the company and Fortune 5000 customers. You will manage the customer journey from kickoff to adoption and help clients utilize the platform fully.

This role requires strong communication and project management skills alongside a technical acumen to guide customers effectively. The compensation ranges from $165,000 to $250,000 annually, in addition to equity options.