Technical Account Manager, Merchant Integrations Lead

DoorDash; Boston (MA); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

401(k) plan with employer matching

Paid parental leave

Wellness benefits

Commuter benefits

Medical, dental, and vision benefits

Mental health program

Job summary

DoorDash is seeking a high-energy Technical Account Manager in Boston, Massachusetts, to own the success of integrations for Merchants adopting new products. This role involves solving intricate data-flow challenges, and collaborating across product, engineering, and operations teams.

Ideal candidates will have 3+ years of experience in translating technical concepts to business solutions and should thrive in ambiguous situations. The role offers a comprehensive benefits package including 401(k) matching and paid time off.

Qualifications

• 3+ years of experience translating technical concepts to business solutions.
• Demonstrated technical knowledge of integrations, APIs, and webhooks.
• Hands-on working SQL experience to troubleshoot.

Responsibilities

• Be a Subject Matter Expert for DoorDash's integrated offerings.
• Communicate with technical and non-technical stakeholders.
• Define gaps in our system and recommend solutions.

Skills

Problem-solving

Technical acumen

Relationship building

Detail-oriented

Analytical mindset

Education

Bachelor’s degree

Tools

SQL

APIs

Job description

DoorDash is seeking a high-energy Technical Account Manager in Boston, Massachusetts, to own the success of integrations for Merchants adopting new products. This role involves solving intricate data-flow challenges, and collaborating across product, engineering, and operations teams.

Ideal candidates will have 3+ years of experience in translating technical concepts to business solutions and should thrive in ambiguous situations. The role offers a comprehensive benefits package including 401(k) matching and paid time off.